Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Virtual Customer Service Representative - Jobs in Edmonton, AB

Xplore Inc.
Job LocationEdmonton, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Position Overview: *plore is now hiring Virtual Customer Service Representative in the Edmonton area to fully train and work all from the comfort of your own home!We are looking for self-disciplined and innovative individuals with exceptional customer service skills who are looking for the opportunity to leverage these competencies. You will be connecting directly with our customers to support in solving the challenges they face. You must be an individual who can learn through multiple development channels, be able to multi-task while dealing with the stress that can be experienced in working from home. You will be ready to tackle this position after completing at-home learning with our robust training program.In order to work remotely, Xplore requires that you meet and the following criteria:

  • A dedicated, private home office space in your residence and the ability to work a flexible schedule between 7:00am – 1:00am
  • High-speed internet connection with download speeds of at least 25mbps installed (speed tests required)
Xplore offers a high energy, fast paced work environment where employee opinions and feedback are valued. We offer:
  • Competitive compensation package
  • $2.00/hour Bilingual Premium (French/English)
  • Bonus incentive opportunities up to $2,800 annually
  • Excellent company benefits including health and dental
  • Matched participation in group RRSP
Key responsibilities include:
  • Providing an excellent customer experience by responding to customer calls in a courteous, knowledgeable and professional manner
  • Listening to customers and probing as appropriate to discover needs while fulfilling customer expectations in a way that also complies with policies, practices and procedures
  • Providing general account, billing and technical support to our customers
  • Processing service orders
  • Maintaining accuracy of customer databases
  • Assisting with reporting and administration
  • Maintaining service levels and achieving business and performance goals and objectives
The ideal candidate will possess:
  • Bilingualism (French/English) is an asset
  • Experience in a contact center environment considered an asset
  • Previous remote working experience is an asset
  • Strong customer focus and a willingness to learn
  • Self-motivated with a demonstrated ability to work independently and manage your time effectively
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • A high level of accountability and trustworthiness
  • Well-developed interpersonal and customer service skills
  • Strong time management and organizational skills
  • Ability to analyze and solve problems with strong attention to detail
  • Ability to prioritize and multi-task while adapting in a fast-paced work environment
#XploreJobsCondition of employment:As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.Company Overview:Xplore Inc. is Canada’s Fibre and 5G broadband company for rural living. Founded in Woodstock, New Brunswick, Xplore has become one of the country’s largest facilities-based telecommunications providers for residential and business customers. Xplore is committed to the relentless pursuit of an improved broadband experience for Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.Quick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
  • SimplyHired OnDemand
Stay Connected

APPLY NOW

Virtual Customer Service Representative Related Jobs

© 2021 HireJobsCanada All Rights Reserved