Functional Lead, SAP Service Cloud V2 - Utilities - Jobs in Ajax, Ontario, Canada, L1T

Job Description

We are seeking a Functional Consultant specializing in SAP Service Cloud V2 to become a part of our team. This position entails the design, implementation, and maintenance of SAP Service Cloud V2 solutions tailored for Utilities customers. The preferred candidate will possess a combination of technical expertise and functional understanding, enabling them to effectively support business processes and foster innovation.Your experience you bring will include:•MUST Have: Strong proficiency in SAP Service Cloud V2, SAP C4C, SAP C/4HANA, and SAP Cloud Platform Integration, Utilities Industry.•• Design and Implementation: Develop and implement SAP Service Cloud V2 solutions and Instance as Green Field to meet business requirements.•• Define and modify Utilities Business Process in Retain and Distribution business areas•• Customization and Configuration: Customize and configure SAP Service Cloud V2 applications, including workflows, Reports, business rules, Extensions, Integrations, KUT fields and custom objects.•• Integration: Define and help implementing integration and data flow to Integrate SAP Service Cloud V2 with other systems and third-party applications.•• Technical Support: Provide technical support and troubleshooting for SAP Service Cloud V2 applications.Your responsibilities will include:• Design and Implementation: Develop and implement SAP Service Cloud V2 solutions and Instance as Green Field to meet business requirements.• Define and modify Utilities Business Process in Retain and Distribution business areas• Customization and Configuration: Customize and configure SAP Service Cloud V2 applications, including workflows, Reports, business rules, Extensions, Integrations, KUT fields and custom objects.• Integration: Define and help implementing integration and data flow to Integrate SAP Service Cloud V2 with other systems and third-party applications.• Technical Support: Provide technical support and troubleshooting for SAP Service Cloud V2 applications.• Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions.What you will get in return:•Opportunities for growth•Knowledgeable and supportive work environmentWhat you need to do now:•Apply online•We thank all applicants but due to the volume of applications, we will only be in touch with qualified candidates to discuss next steps.