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Training Content Manager - Building Automation Job - Jobs in Brossard, QC

Acuity Brands
Job LocationBrossard, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

About this TeamReporting to the Technical Support & Training Director, and in collaboration with the Technical Support team, European Training Team, Research & Development team and Product Management team, the selected applicant will be responsible for the creation and management of our global training content.How you will contribute:

  • Own and manage the full training curriculum for the Distech Controls solutions
  • Manage the required modifications to the training content in collaboration with our product managers, technical trainers and technical support agents
  • Be part of the project meetings and NPI meetings to gather information about upcoming products to be able to manage the training updates accordingly
  • Ensuring that trainers and technical support agents are kept to date with the upcoming new products and solutions by creating an environment to test new training solutions
  • Manage the online learning portal and the full training catalog so that content is always up to date with the product releases
  • Provide training to our customer base to keep up to date with the training requirements and test the new trainings (Frequency to be defined)
  • Manage the equipment, the work stations and software that is required to provide the training.
  • Be proactive by improving the available tools and the internal processes within the department.
  • Ensure the training facilities are fully equipped for training sessions at least once every two months.
  • Develop and update new content for the training courses.
  • Take part in the development of the products by providing feedback gained from the customer on their requirements as it pertains to our product’s functionality.
  • Communicate suggestions for changes/modifications to the development team as per our ISO procedures and policies that are in place.
  • Stay up to date with new technologies and products in the field related to the Distech controls product line.
Qualified Applicants will have:Mandatory:
  • Practical Training/Trainer Qualifications required
  • University degree or Technical Certificate in HVAC/Controls or any other relevant experience in technical training.
  • Minimum of 5 years experience in one or more of the following fields:
o Technical Trainingo Technical Writingo HVAC Systemso Niagara platformso Building Automationo Instrumentation and Controlso Information Systems and Programmingo Process Control
  • Demonstrates excellent communication skills
  • Structured and well organized
  • Capable of giving presentations in front of large crowds
  • Courteous with a positive attitude
  • Proactive, autonomous and demonstrates Leadership
  • Willingness to learn and take on new responsibilities
  • Resourceful and capable of handling multiple simultaneous tasks
  • Excellent interpersonal skills
  • Valid passport for travelling
Important:
  • Programming and configuration of computer networks or IT systems.
Assets:
  • Knowledge of the BACnet, Echelon LonWorks, Modbus, KNX, or other Control Systems Communication protocols.
  • Tridium Niagara Certified
  • Knowledge of Access Control, CCTV and Lighting Systems.
  • Ability to speak one of the following languages:
o Frencho Spanisho Cantoneseo Dutcho Hinduo Japaneseo Arabic

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