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| Job Location | Burlington, ON |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Job descriptionThe Quality Hotel Burlington is looking for a part time professional, energetic, guest centric, friendly individual who loves interacting with people! If you have those personality traits and have customer service experience, consider this position as a suitable role for you. Hours of work will be varied. Please read the job duties and expectations below. Additional hours are available to the right candidate in other departments!Guest ServiceChecks guests into and out of the hotel in an accurate, speedy, and courteous mannerEfficiently handles all payments receivedBalances/verifies all monetary transactions in the appropriate accountsEnsures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintainedResponsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issuesOffers guests assistance whenever possibleResponsible for resolving escalated customer relations issuesAnswers inquiries pertaining to hotel policies and servicesMust respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodationsResponsible for positively representing and promoting the propertyEnsures systems and procedures are in place and followed for guest safety and securityOther Duties as AssignedEnsures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary suppliesProperly compiles, completes, and distributes reports to all management and relevant staffReports any maintenance, security, or safety issues to the appropriate staffRequirementsPositive attitude and excellent communication skillsPrevious hotel/resort front desk experience preferred1-3 years of guest service/customer service requiredJob Types: Part-time, PermanentSalary: From $16.25 per hourView public job pageJob Types: Part-time, PermanentPart-time hours: 16 per weekSalary: $16.25 per hourFlexible Language Requirement: