Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Technical Support Specialist - Jobs in Burlington, ON

IKEA
Job LocationBurlington, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

This is a contract with the possibility of becoming a permanent role. The position is based in the GTA.What youll need to have

  • You are inspired by service-minded work, and put the end user´s and customer’s needs first
  • You’re adaptable and enjoy working with changing business needs and/or priorities
  • You’re a natural at identifying and proposing improvements to IT processes and tools
  • You are up to date on relevant technology standards, trends and innovations
  • You have a general knowledge of IT service management, processes and toolsets, procedures and guidelines
  • You have knowledge of project and change management and a general knowledge of accounting and finance concepts related to the procurement and lifecycle management of IT assets
A day in your life with usManage the lifecycle of all IT assets within the defined region including maintaining an accurate inventory, maintaining fixed-asset accounting register, preparing budget input, procurement of new hardware and software and implementation and configuration of new assetsLead or support on-site project implementation/deployment efforts with regard to implementation of new Digital products, lifecycle refresh of hardware solutions and all technical implementation work related to the build-up of new locationsProvide 2nd level hardware and software support for end users at multiple sites within a defined region, and provide remote, after-hours support for business critical issues, aligned with Central Group Digital service operations frameworkPerform preventive maintenance and routine monitoring to include creation and follow-up of a service schedule for fixed assets, daily and weekly review of all applicable monitoring tools in order to identify and avoid potential business interruptionsTake necessary decisions and actions to solve issues, as well as prioritize issues according to business needs, and know when and how to escalate an issue in the support chain.Ensure projects in need of Technical Support receive such support through participation in necessary project teams and actively ensuring necessary preparations and activities are in place for local projects an global deploymentsProvide hands-on basic technical training for onsite support staff and of new hires, including setting up and introducing technical equipment (e.g. laptops)Provide input on what digital equipment/products might be in risk of downtime and suggest solutions to ensure the business continuity plan is secured and in place for all critical equipment/productsCoordinate and manage local vendors and local contact points to global vendors regarding support, upgrades, bug reporting, change requests, etc. when neededOur team within IkeaWe’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.JUST SO YOU KNOWThe job requires working some evenings, overnights and weekends.The job requires physical presence on different sites in the GTA, the successful candidate needs to travel between multiple locations all within the Greater Toronto Area.Quick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
  • SimplyHired OnDemand
Stay Connected

APPLY NOW

Technical Support Specialist Related Jobs

© 2021 HireJobsCanada All Rights Reserved