| Auckland Jobs |
| Canterbury Jobs |
| Northland Jobs |
| Otago Jobs |
| Southland Jobs |
| Tasman Jobs |
| Wellington Jobs |
| West Coast Jobs |
| Auckland Jobs |
| Canterbury Jobs |
| Northland Jobs |
| Otago Jobs |
| Southland Jobs |
| Tasman Jobs |
| Wellington Jobs |
| West Coast Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Calgary, AB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Location based out of any of the following Corporate locations:Surrey, BCCalgary, ABMississauga, ONValleyfield, QCOK Tire Stores Inc. has been part of the Canadian landscape since 1953 and has grown to over 300+ locations in Canada. Each OK Tire store is independently owned and operated and relies on the skills & experience of our Customer Service Team to provide them with product information!The Manager – Client Relations & Customer Experience is responsible for the creation and execution of a business plan that will allow OK Tire Stores Inc. to provide exceptional customer service to both our dealers as well as e-commerce consumers. The primary focus is to ensure the efficient operation of the inside sales branch through effective management techniques and the motivation, training and development of subordinates. The MCR contributes to the profitability of the organization by establishing a highly successful and efficient sales and service environment. You are the product and service champion ensuring all front-line staff have the product knowledge required to match identified client needs and generate quality transactions. As a role model and leader you must solve problems, make informed decisions and manage the department wisely in order to achieve maximum results.Some basic must haves:Minimum of 2-5 years’ experience in a customer service or call center experience managing a team of 10+ representatives. Preference given to persons with prior automotive related experience/knowledge.Understanding/experience using standard business/sales concepts, practices, and procedures in a similar environment.Ability to examine and re-engineer operations, form new policies, develop and implement new strategies.Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.Solid negotiation, conflict resolution, and people management skills.Excellent teamwork and team building skills.Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.Self-starter with a sense of urgency, ability to prioritize, multi-task and meet deadlines.Strong problem identification and problem resolution skills.Proven communication, negotiation, sales/selling skills.Knowledge/ability to use computer systems, office systems and multi-line telephone system.Bilingual French/English would be an asset.OK Tire offers an excellent compensation program that including a competitive salary, fully paid benefits package (except LTD), Matching RRSP program, Annual profit share, Personal Days and a Health & Wellness spending account.If this sounds like a great match for your interest and skills – please send us your resume to [email protected] ASAP.We thank all applicants for your interest, however, only those selected for an interview will be contacted.