Dispatcher - Jobs in Dartmouth, NS

Job Description

MBW Courier Inc, Part of the Municipal Group of Companies has become a leader in the transportation industry by providing unmatched quality service to our customers and employing quality employees. Our services include Courier Services, Light LTL, and Third-Party Logistics to the province of Nova Scotia, New Brunswick, and Newfoundland. We are currently looking for a Dispatcher to join our team based out of Dartmouth or Truro, NS. This position will be Monday – Friday 7:30am – 4:30pm.Primary Duties and Responsibilities:Answer phone and digital inquiries for, pickups, customer questions and driver requests.Audit driver hours and routing for accuracy.Suggest alternative approaches to operations with the goal of gaining efficiencies.Prioritize time sensitive jobs amongst scheduled tasks.Listen to customer’s requests and gather accurate information for pickup details, ask questions to co-workers if necessaryUnderstand the Priority Service we offer, be able to inform customers with correct informationInteract with company drivers to assist them when necessaryAct as a team member within MBW Dispatch as well as with other MBW departmentsAdhere to MBW Courier Inc Policies and ProceduresPerform other duties as assigned.Required Knowledge, Skills, Abilities, Education, and Experience:2-3 years previous experience in a similar positionCompetent in the Microsoft Office Application Suite, specifically Excel & Outlook.Solid background in the trucking or courier industry preferredReport for shift on time and return from breaks on timeInter Office/Company interactions with co-workers is always to be kept professionalAbility to multitask and complete tasks in a timely and efficient mannerAbility to effectively organize and prioritize workReliable and strong work ethicWillingness to work in a team environment.High level of sound and independent judgment and reasoningComply with all safety policies and proceduresAbility to deal with people tactfully, diplomatically, and professionally at all timesAbility to effectively communicate both verbally and in writingValid Class 5 Driver’s License (required)A comprehensive pension and benefits package are offered with this position along with opportunities for advancement and training and development.Application Process:Completed applications should be submitted to:Human ResourcesAttention: Emily SiepierskiVia Email: esiepierski@municipalgroup.caPlease reference “MBW Dispatcher” in the subject line along with your preferred work location.We are an equal opportunity employer that encourages all interested candidates to submit a detailed resume.We would like to thank all those who apply; however only those selected for an interview will be notified.The Municipal Group of Companies offers a competitive compensation and benefit package (medical, dental, and pension plan) and is an equal opportunity employer.We would like to thank all those who apply; however only those selected for an interview will be notified.Quick Apply

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