TRAINING SPECIALIST - Jobs in Kitchener-Waterloo, ON

Job Description

The Ministry of Long-Term Care, Training, Development and Recruitment, is seeking Training Specialists to manage, plan, design, develop and deliver inspections training to registered health professionals performing inspections across a range of clinical areas (e.g., wound care, restraints, responsive behaviours, medication administration, abuse, neglect, infection, prevention and control, etc.) to ensure compliance with legislation and to support learning.OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontarios Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.What can I expect to do in this roleIn this role, you will:

• Manage the implementation of the education strategy to support Long-Term Care (LTC) Home inspectors representing a variety of regulated health professions and allied professions for a broad geographic region, training in the field as well as classroom, and working collaboratively with other training leads across all Service Area Offices across the province of Ontario.
• Utilize clinical knowledge and expertise to ensure training materials and specific training to inspectors identifies the appropriate steps required to effectively inspect in complex clinical areas.
• Manage the co-ordination of field experience training sites to test out new approaches to auditing and monitoring the integrity of inspection methodology.
• Design, utilize and deliver training sessions and modules using various training approaches and modalities in keeping with adult learning principles and best practices.
• Recommend changes, improvements and refinements in approach to inspection methodology (ex. streamlining inspection processes).
• Implement, manage and monitor select aspects of the Continuous Quality Improvement (CQI) Program related to inspections.
• Serve as subject matter expert on education strategy, inspection methodology for all inspection types.
• Supervise inspectors during training and provides guidance, re-direction, and support to address issues that may affect performance and consistency.
• Provide guidance and advice to SAO Managers and program staff to support them in discharging their inspection responsibility.
• Consult and collaborate with Clinical Consultants and leadership team, to exchange ideas and information, and make decisions relative to inspection training, policy and program development and implementation.

How do I qualifyMandatory

• You must be a member in good standing of one of the regulated health professions in Ontario (ex. Registered Nurse, Registered Dietitian, Registered Physiotherapist) to ensure inspectors are trained in the appropriate steps required to effectively inspect in complex clinical areas.
• You must be eligible to be certified as a Long-Term Care Home Inspector, in order to develop and deliver LTC Inspection training.

Managerial Skills:

• You have demonstrated leadership, change management, risk management and managerial skills to lead staff, program and service delivery in a change and transformational environment.
• You have excellent formal/informal complaints/dispute resolution skills
• You understand the principles of strategic planning, organizational and project management skills to provide strategic leadership in the development, implementation and management of plans, operational/business plans and service delivery processes.
• You have business and financial management skills.
• You have project management and organizational skills to manage competing priorities and lead projects.

Specialized Knowledge:

• You have demonstrated knowledge of LTC home inspections in Ontario including knowledge of Long-Term Care Homes Act, 2007 and its Regulations, inspection processes including the Resident Quality Inspection and IT applications, Inspection Protocols, program policies and procedures, issues and operation of Long-Term Care homes.
• You possess knowledge of principles and approaches in adult learning and their implementation to manage the development and implementation of a program-wide education strategy, and design and deliver training sessions and modules.
• You have knowledge of Government planning processes, program performance measures, and program effectiveness criteria to establish, implement and manage the Continuous Quality Improvement (CQI) program which monitors and evaluates the effectiveness of the inspection programs adherence to inspection methodology and program performance standards.

Interpersonal and Influencing Skills:

• You have collaboration and interpersonal skills to work with external consultants and vendors.
• You have persuasion and advisory skills to advise senior management on the quality of training and inspections.
• You have persuasion skills to advise senior management on emerging issues which may impact the education and training received by inspectors.
• You have instructional skills to provide coaching and advice to staff delivering inspection training programs to ensure testing/certification requirements of participants are met.

Analytical and Problem-Solving Skills:

• You have the ability to assess and strategically plan on-going inspection methodology training needs and develop and implement innovative and creative approaches.
• You are able to manage the evaluation and monitoring of training and orientation programs, identify and research issues/alternatives and propose new standards, develop and recommend new strategies/approaches.
• You are able to assess the need for and make recommendations for new/revised procedures to improve efficiencies in the delivery of the training materials.

Project Management Skills:

• You have demonstrated project management, planning and organizational skills to manage the planning, development and co-ordination of inspector training to achieve ministrys mandate.

Communication Skills:

• You have presentation, facilitation, and interpersonal skills to deliver training program sessions, provide advice/recommendations to senior management as a subject matter expert, consult and collaborate with managers and peers to facilitate information exchange and collaborative working relationships and deliver presentations to stakeholder groups.
• You have written communication skills to prepare a range of documentation and correspondence including the overall education strategy, its various components including training materials, presentation materials, briefing notes and reports.

Computer Skills:

• You have knowledge of computer technology, including development of hard copy and on-line training materials, PowerPoint, and the use of other applicable software to prepare a range of documentation, reports and training materials

Additional Information:Address:

• 1 Temporary, duration up to 12 months, 33 King St W, Oshawa, Central Region
• 1 Temporary, duration up to 12 months, 609 Kumpf Dr, 1st Flr, Suite 105, Waterloo, West Region
• 2 Temporary, duration up to 12 months, 119 King St W, Hamilton, West Region
• 2 Temporary, duration up to 12 months, 130 Dufferin Ave, London, West Region
• 1 Temporary, duration up to 12 months, 347 Preston St, Ottawa, East Region
• 1 Temporary, duration up to 12 months, 159 Cedar St, Sudbury, North Region
• 1 Temporary, duration up to 12 months, 5700 Yonge St, Toronto, Toronto Region
• 4 Temporary, duration up to 12 months, 159 Cedar St, Sudbury, North Region or 33 King St W, Oshawa, Central Region or 609 Kumpf Dr, 1st Flr, Suite 105, Waterloo, West Region or 119 King St W, Hamilton, West Region or 130 Dufferin Ave, London, West Region or 347 Preston St, Ottawa, East Region or 5700 Yonge St, Toronto, Toronto Region

Compensation Group: Association of Management, Administrative and Professional Crown Employees of OntarioUnderstanding the job ad - definitionsSchedule: 6Category: Education and TrainingPosted on: Thursday, September 1, 2022Note:

• C-LC-185667/22(13)

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