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Customer Service Representative - Jobs in Niagara Falls, ON

CAA Niagara
Job LocationNiagara Falls, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

WHO WE ARE: CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. We provide emergency roadside assistance, travel services, insurance coverage, membership and rewards savings, for over one hundred years; continually growing the suite of relevant products and 140,000 members in Niagara. CAA clubs continue to build on the trust earned services provided to members.CUSTOMER SERVICE REPRESENTATIVE: At Service Ontario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services. This Service Ontario is owned and operated by CAA Niagara and located on Thorold Stone Road in Niagara Falls. We are looking for a motivated, energetic, customer-focused individual to join our Service Ontario team as a part-time Customer Service Representative.THE PERKS:

  • Growth/Training and Development opportunities
  • Give Where You Live Program (Community Volunteer Program)
  • Green and/or Wellness Reimbursement Program
REQUIREMENTS: To be seriously considered for this role, please have the following in regard to:
  • Experience: 2+ years of customer service experience
  • Education: High School Diploma preferred.
  • Skills: Excellent organizational, collaboration and problem-solving skills. High attention to detail and strong communication skills.
  • Hours & Location: as a Customer Service Representative at Service Ontario, you must be able to work flexible hours, including days, evenings and weekends on rotation.
RESPONSIBILITES:
  • Providing in-person front counter customer services by providing timely and accurate information related to licensing, health cards and other identification and vehicle permits
  • Supporting customers in completing documents and forms, guidelines and procedures
  • Collecting and Processing payments, issuing refunds, and reconcile payments with transactions
Your next journey awaits. Apply today! We look forward to reviewing your application.CAA Niagara values diversity in our workforce, as well as in our members, suppliers and others. We provide equal employment opportunity for all applicants and Employees and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability or any other characteristic protected by local law.CAA Niagara welcomes and encourages applications from everyone. Accommodations may available upon request for candidates taking part in all aspects of the selection process. If you would like to request a specific accommodation because of a disability or a medical need, please advise the Recruiter or Human Resources Associate when you are selected to participate in the recruitment process.Job Type: Part-time

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