Front Desk Agent - Jobs in Niagara Falls, ON

We are looking for a front desk agent to join our team! Responsibilities include, but are not limited to:

Providing customer service and fulfilling guest requests.
Welcoming new guests to the property and successfully checking them into their room by issuing room keys.
Registering arriving guests and assigning rooms
Processing guest departures and finalizing their billing
Ensuring cash float is at the required amount and proper til closing is completed at the end of each shift
Collecting guest information and inputting it into our system
Maintaining a neat and clean working environment
Processing telephone calls and providing information on hotel facilities and services.
Providing general information about points of interest in the area.
Maintaining occupancy statistics and completing other clerical duties as assigned by management.

The qualifications for this position are as follows:

Minimum 1 year of customer service experience.
Experience using OPERA PMS.
Excellent problem solving and customer service skills.
Commitment to succeed in a team-orientated environment.
Ability to walk, stand for long periods of time.
Must be able to work different shifts, including holidays, nights, and weekends.
Ability to maintain a professional and courteous demeanor during stressful and/or busy times.

Job Type: Part-timeSalary: From $14.50 per hourSchedule:

Experience:

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