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Night Auditor - Jobs in Niagara Falls, ON

Ramada by the River
Job LocationNiagara Falls, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Here at Ramada by the River, we are currently looking to fill a part-time Night Auditor position to assist with the reconciling of accounts and guest reservations.Responsibility:

  • Greet guests upon arrival, check them in, and provide them with any information they need to enjoy their stay
  • Process invoices, reconcile accounts, investigate and resolve out-of-balance accounts all in a timely manner
  • Respond to guest inquiries, complaints, and requests
  • Verify that all EOD work has been performed
  • Schedule guest wake-up calls and set up reservations for the following day
  • Answer phones and place reservations
Qualifications for Night Auditor
  • Excellent communication and math skills
  • 2+ years experience in customer service or hospitality
  • Able to learn computer functions and other on-the-job skills
  • Strong eye for details
  • Good problem-solving skills
  • Ability to multitask
  • Strong written and verbal communication skills
  • Exceptional customer service skills
  • Opera system knowledge a plus
Job Type: Part-timeSalary: From $15.00 per hourSchedule:
  • 8 hour shift
  • Holidays
  • Night shift
  • Weekend availability
Experience:
  • customer service: 1 year (preferred)
Work remotely:
  • No
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