Immunization Clinic Assistant - Jobs in Niagara, ON

Job Description

Division186 – Pandemic ResponseImportant Notices & AmendmentsPlease note: This is a casual position with no guarantee of hours per week. We are requesting an availability commitment of 2 to 3 shifts per week. The incumbents in this position will be required to travel to the different vaccination sites across Niagara and work 10 hour shifts 8:30 am to 7:30 pm, Monday to Sunday.Temporary DurationApproximate Duration: 4 monthsAbout UsServing a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.Job DescriptionJOB SUMMARYThe Immunization Clinic Assistant will welcome, register and direct residents and callers at the Regional Niagara Public Health clinics in a professional, knowledgeable and courteous manner. In capacity as an Immunization Clinic Assistant provide answers to general inquires about clinic operations to residents and callers through the regular maintenance of current information about mass immunization clinics including schedules and the availability of appointment times. The Immunization Clinic Assistant will be accountable to source, validate and update resident and vaccination information in the COVax immunization database.QUALIFICATIONSEDUCATIONCompletion of Grade 12 plus completion of up to one-year post-secondary education/training.Additional training in database management, spreadsheet creation, word processing, and communications software applications.Working knowledge of public health and COVID-19 related services and support available.KNOWLEDGE/EXPERIENCEMinimum of 6 months to 1 year experience working as a Receptionist, Office Administrator or Customer Service Representative, preferably in a municipal, public health, medical or legal office.SKILLSProficient with database maintenance and Microsoft Office applicationsExperienced with general office procedures including answering phones, responding to the public, maintaining and entering dataExceptional customer service orientation, tact and diplomacy skills necessary to respond to and liaise with residents and colleagues.Team playerAdaptable to changeExcellent verbal and written communication skillsinterpersonal skillsStrong organizational skills and the ability to multi-taskAbility to focus on needs/requirements of resident or caller.Closing StatementUncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!Let us know why you would be an excellent team member by submitting your online application.We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.