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Administrative Assistant – Plastic Surgery / Aesthetics Clinic - Jobs in Oakville, ON

GraceMed
Job LocationOakville, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job Title: Administrative Assistant – Plastic Surgery / Aesthetics ClinicLocation: GTA – travel requiredAt GraceMed our people make us even better, which is why we want you to be a part of our fast growing organization. GraceMed recognizes that having a great team is the key to success so we attract and retain the right people with an employee experience that focuses on building trust, embracing change, and achieving our goals together.As we are rapidly grow our team and locations, GraceMed is looking for an experienced, customer-service oriented Administrative Assistant to join our team. Our preferred candidate would be someone who has worked within the medical or aesthetics field. We are looking for a professional individual with a focus on patent care and customer service. This role will work out of numerous locations and provide coverage as needed.Key Responsibilities

  • Welcoming the patients in person and on the phone in a friendly and warm manner
  • Registering patients as they arrive and taking temperature checks, conducting COVID-19 screening
  • Answering incoming phone calls regarding treatments offered, appointment times, consultation/cancellation fees
  • Scheduling appointments for consultations and procedures
  • Provide pre and post procedure instructions via email
  • Registering patients and entering data in computer system including contact information
  • Making appointment reminder calls and managing appointment reminder system
  • Preparing, maintaining, and updating patient files/charts
  • Preparing patient bills and process payments through EMR and POS system
  • Performing billing transactions through Medical EMR system
  • Dealing with courier and lab services
  • Inventory management (ordering, regular counting)
  • Maintaining cleanliness of reception area
  • Assist with scheduling referrals and preparing paper charts when required
  • Other responsibilities as needed
Skills & Qualifications
  • Previous customer focused role and/or surgical/cosmetic clinic experience
  • Working knowledge of medical aesthetics/cosmetic injectables is an asset
  • Strong organizational and time management skills,
  • Self-starter, with a proven track record of high performance
  • Outstanding communication skills and excellent phone demeanor
  • Extremely high proficiency in technology and software programs and the ability to learn new programs quickly
  • Excellent written and verbal communication skills
  • Ability to handle confidential information
  • Engaging personality and optimistic outlook
  • Ability to multitask seamlessly
  • Reliable, dependable
  • Ability to maintain calm demeanor during high-volume days
  • Familiarity with Nextech or Accuro a plus
Employee Benefits:
  • Competitive salary
  • Employee benefits plan (External and Internal)
  • Staff discount on medical-grade skin care and aesthetic services
  • Warm and personable team-based atmosphere
GraceMed is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.We thank all candidates for applying, however, only successful candidates will be contacted for an interview.Quick Apply
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