Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Associate Product Consultant - I - Jobs in Oakville, ON

Moen
Job LocationOakville, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Company DescriptionThe Associate Product Consultant is the first person that consumers interact with when they have general product, installation or warranty questions. In order to provide world class service to our customers, our employees are well trained in Moen products. All incumbents go through 200 hours of training which includes virtual classroom training as well as on the job training where they will be paired with an employee to ensure success on the phones.Job DescriptionResponsibilities

  • Handles and resolves general product or service calls from consumers by identifying the issue, determining the cause of the problem, and selecting and explaining the best resolution. Escalates complex issues to the Lead Product Consultants
  • Delivers a customer experience that helps to drive unsolicited, positive “word of mouth” advertisement for Moen Incorporated
  • Discusses solutions in challenging/sensitive consumer situations that have a positive outcome for both Moen and the consumer
  • Demonstrates consistent achievement in meeting all required quality, call management and productivity standards as well as adheres to all processes, standards and procedures within the Consumer Services Center
  • Documents troubleshooting efforts and consumer information as required
  • Performs other duties and/or special assignments as needed
Qualifications
  • High School diploma or equivalent is required
  • Business professional communication skills is required. Bi-lingual capabilities are a plus
  • Customer Service experience is highly preferred
  • Working knowledge of Microsoft Office systems
  • Must be able to thrive in a work environment that mandates low mobility and high observation
  • Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork
  • Must be able to work a flexible schedule and equally share in all schedule rotations and business hours deployed by the department.
  • Incumbent must meet internet speed requirements and have a safe and secure work space
Additional InformationFortune Brands Global Plumbing Group (GPG) is a multi-brand plumbing business that is inspiring people by designing beautiful experiences with water. GPGs trusted brands include Moen and the House of Rohl portfolio. We welcome you to visit the Moen.com and HouseofRohl.com websites to learn more about us and why we are a top workplace.Equal Employment OpportunityFortune Brands GPG is an equal opportunity employer. GPG evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.Reasonable AccommodationsFortune Brands GPG is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to TalentAcquisition@moen.com and let us know the nature of your request along with your contact informationQuick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
Stay Connected

APPLY NOW

Associate Product Consultant - I Related Jobs

© 2021 HireJobsCanada All Rights Reserved