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Technology Adoption Support - Jobs in Peterborough, ON

Cambium Inc.
Job LocationPeterborough, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Cambium Inc. is a successful consulting and engineering company built on quality people doing quality work in a rewarding environment. It’s our team that makes us unique.We are currently seeking a Technology Adoption Support with a wide variety of experience to join our team. The successful candidate will assist our Information & Communications Technology (ICT) Specialist in day-to-day activities and provide support on improvement initiatives.

  • Assist with ICT support for all Cambium service lines, as directed.
  • Support logistics associated with the successful launch of Microsoft 365 applications within the company including implementation, migration, training, and maintenance.
  • In addition to Microsoft 365, support Cambium staff in rolling out and adopting new technology across all other company provided platforms, devices, and custom programming initiatives.
  • Create and deliver user-friendly training materials specific to Cambium needs in written and video formats.
  • Develop and deliver ongoing staff reminders to promote increased awareness and benefits of new technologies.
  • Maintain digital files related to Cambium’s ICT systems; ensure prompt filing of receipts, reports, and correspondence.
  • Escalate issues that are of higher difficulty to the next tier of support with a strong understanding of time management and efficiency.
  • Assist with the maintenance of inventory and asset tracking systems for computer hardware and cellphones.
  • Offer suggestions and improvements for processes, polices, and best practices.
  • Occasional travel to Kingston, Barrie, and Oshawa offices as required.
  • Other duties as required or directed.
Job Requirements:
  • 1-3 years of experience in a computer sciences or ICT capacity preferred
  • A post-secondary education in Computer Sciences and valid and current Microsoft Certification(s) is preferred.
  • Strong writing skills, including proper spelling, grammar, and punctuation.
  • Superior time management skills, multitasking skills, and the ability to prioritize tasks.
  • Sound and independent judgment, reasoning, and discretion.
  • Ability to interpret and implement company policies and procedures.
  • Resourcefulness and flexibility.
  • Strong verbal skills to communicate with all levels of staff.
  • Excellent verbal and written communication skills with fluency in English
  • Valid Driver’s License and access to a reliable vehicle
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