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| Job Location | Port Colborne, ON |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
VCA Canada Port Colborne Animal Hospital is currently welcoming a full-time Client Care Coordinator to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.Why Port Colborne Animal HospitalWelcome to the good life in Niagara’s South Coast. We are searching for the next member of our amazing family! Become part of a team that strives to provide the best possible care of our patients and exceptional client experience.In this role you will:Create a warm and welcoming environment for our patient and pet parentsAbility to answer a multiline phone system and track and book appointments effectivelyPlacing outbound calls to pet parents for follow-up and future appointment bookingsRespond and manage email correspondence; clients, referring veterinarians & internal office messagesAdmitting and discharging pet patientsInvoicing/billing; creating estimates, obtaining pet owner confirmation and processing paymentsScheduling appointmentsExcellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environmentGeneral housekeeping duties; cleanliness of reception area, pet holding areas and common areasWillingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatmentsPrevious customer service or front desk experience in hospitality is an asset!No experience with animals, no problem, so long as you love animals!What VCA Canada OffersJoin our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!A caring culture of Wellness and Appreciation!Competitive wages and benefits!Annual uniform allowanceExceptional career development: there is room to grow here!Employee Assistance ProgramReferral Bonus RewardsOpportunities to give back in your community through VCA initiativesGenerous personal pet care discountsAnd extra perks like shopping discounts and cool wellness appsClick “Apply Now”VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.