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| Job Location | Saint John, NB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
We are currently seeking Service Coordinator/Administrative Assistant to join our growing team.The Service Coordinator/Administrative Assistant will work closely with our Service Manager, Controller, and Sales Consultants providing administrative support.Primary Responsibilities: · Maintain ISNetWorld and COR safety management· Vendor invoicing and back ups· Vendor warranty registration· PM setup for new equipment· Updated WHSCC Insurance Certificates for Service Department customers· Maintain schedule for installations and service calls· Issue work orders for all service calls, PMs, and installations· Handle Service Department inquiries, service calls, part orders, purchase orders, and submission of quotes to customers· Use and update CRM for all leads, opportunities, and cases· Collect completed work orders and submit for invoicing· Oversee, monitor, and submit all government clearance certifications· Respond to customer quote inquiries for Parts, Service, PMs, and installations· Act as liaison between the Service Department and the Sales Department· Manage our manufacturer’s required paperwork, procedures, and requirements for warranty claims· Create a system to manage our internal tasks, manage Service Tech’s work orders, time cards, paperwork, etc.· Ensure our Service Departments manuals, literature, etc. are updated· Make a complete procedures list for all service department duties· Ensure our Service Department’s training is updated (WHSCC, Insurance Certificates, Cards, etc.)· Department schedule (based on the following) as part of a master scheduleo our Service Department (labor, PMs, installation’s and internal tasks)o service subcontractorso temp agenciesOther Responsibilities: