Account Executive (Medical Device) - Southwestern Ontario - Jobs in Toronto, ON

Job Description

With people in mindArjo is a globally minded company with a Swedish heritage, where a thriving international environment is driven by Swedish leadership culture. As a company that puts people at the heart of everything we do, Arjo employees are our partners in our mission to improve lives.Explore challenging and rewarding careers in a wide range of specialties across our global network.Position Title: Account ExecutiveTerritory Location: Niagara/Hamilton/Waterloo Region/WindsorDepartment: SalesArjo is a global supplier of medical devices, services and solutions that improve quality of life for people with reduced mobility and age-related health challenges. Our offering includes products and solutions for patient handling, hygiene, disinfection, medical beds and other therapeutic surfaces.Position Summary:The Account Executive is responsible for driving the demand of product sales in Acute care settings to achieve financial and strategic goals within an assigned territory.Competency Profile:You will project an air of “sales confidence” in dealing with internal and external customers and stakeholders, with the ability to overcome challenges to help build a business case to achieve the best outcome for both the customer and Arjo.A resilient seller, you will be driven, with the enthusiasm and hunger for success, along with the determination to consistently meet challenging targets and demands from both internal and external customers.An effective business planner, you will identify future opportunities for yourself and the team to support Arjo growth plans. You will effectively use CRM systems to plan and follow up your business leads.An effective negotiator you will adapt styles and approaches to enable clients to relate to you, and allow you the opportunity to provide the most appropriate and tailored service. You will show the customer that cost effectiveness does not mean the lowest price by promoting the “value added” services which Arjo offers.Comfortable with change, you are flexible and adaptable.Patient with the ability to listen will allow you to understand fully the client’s requirements, whilst enabling you to adapt to change. You will use this adaptiveness to help the customer identify areas that “keep them awake at night”, where Arjo can support.Decisive and confident, you will prove yourself as a credible company representative. Using your understanding of the corporate and commercial world alongside developing your specialist clinical product knowledge, you will have the ability to get straight to the point to enable you get the maximum benefit out of the time spent with the customer.Fiercely independent, you won’t need your “hand held”; you will have the ability to work at the customer’s pace, building credible, long term relationships that enable our customer accounts to grow in line with our growth strategies.An effective customer relationship manager you will have an unrelenting desire to satisfy the customer, by taking a “partnership” approach to selling, by listening to and understanding Arjo and the customer’s commercial constraints, whilst ensuring that Arjo provide the products and services the customer needs, whilst creating effective options and innovative solutions to resolve and prevent customer issues.Using your robust relationship management expertise, and effective use of company CRM systems, you will maintain the customer relationship after the sale, whilst ensuring that the customer receives an efficient after sales service from the group.You will use your research and insight gained into customer issues and opportunities as the basis for effective account and customer planning, and to drive effective decision making and sales decisions.Through collaborative “Cross Selling” and “Up Selling” you will be an effective Solution Designer. You will have the confidence and initiative to negotiate “Win / Win” solutions, you will have the commercial ability to “close the sale” and design effective and innovative solutions within commercial constraints. You will understand the importance of negotiating deals that satisfy both the customer and Arjo in the knowledge that the overall solution offered to the customer is more important than any individual product.As an exemplary team member you will have enthusiasm for the organization and its commitment for a positive impact on our community through every aspect of our business.Skills and Abilities:Computer literacy; familiarity with information technology concepts, personal computers, Microsoft Office applications.Maintain confidentiality of sensitive information and exercise discretion in all business dealings.Demonstrate a strong working knowledge of medical terminology, provincial funding knowledge by sector, and third party payer claims preferably in the Health Care market.Must be willing to travel to attend scheduled business and corporate functions as required.Must have a valid driver’s license and satisfactory driving record.Provide support after hours, on weekends and holidays as required.Strong commercial and financial understanding.Self-sufficient, enthusiastic, optimistic with a “Can Do” attitude and resilient.Curious and self-aware, with the ability to be self-critical to learn from missed opportunities.Ambitious with the willingness to “raise the bar” to enhance personal and team effectivenessPatient and tenacious with an eye for detail through a long sales “life-cycle.”Exceptional communicator and negotiator.Innovative solution designer with a positive work ethic.Strong teamwork skills.Relevant Experience and Education:Although not essential, you are likely to have 2 years’ experience of managing sales in a Business to Business environment, preferably in a regulated industry, or an industry where there is involvement in large tender and bid processes.Background in managing long sales “Life-cycle” processes.Background in “consultative” selling, ideally in a group environment, where there has been a requirement to work collaboratively across different functions and areas of expertise.Background of customer relationship management.Basic commercial understanding with the ability to understand and analyse key financial informationExperience of CRM systems and other sources to analyse data to understand customer needsInterested candidates, please submit your resume to: recruitment.cami2@arjo.comWebsite: https://www.arjo.comWe value your interest in employment with ARJO but please keep in mind that only those selected for an interview will be contacted.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Everything we do, we do with people in mind. We organize events for employees and their families, celebrate World Health Day, take part in charity events, participate in Arjo Volunteer Program and we play together in sports competitions. We are Arjo.Join us! www.arjo.com