Market Manager (Niagara Falls) - Jobs in Toronto, ON

Job Description

The Market Managers primary responsibility in their assigned territory is to initiate, develop and maintain a high quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedias fast-growing global customer base.In doing so, Market Managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia LPS unique data insights, marketing, distribution and revenue management toolset.Position ResponsibilitiesConsistently leveraging data specific to their market available in Expedient, Expedias proprietary market insights and activity prioritization dashboard, and leveraging their local market knowledge, Market Managers will:

• Build and progressively expand their portfolio of local hotel partners by introducing prospective high potential partners to Expedias global value proposition and facilitating their onboarding process
• Develop and sustain strong partner relationships by providing relevant data insights and superior support services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace)
• Ensure that their partner hotels product (content, rates and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion
• Secure additional inventory over high demand and compression periods to satisfy customers pressing needs
• Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands merchandising and marketing efforts.
• Continuously promote to and develop hotel partners high engagement with Expedias full suite of:

Unique market insights (partner reports, competitive data, key performance drivers)Revenue management tools (dynamic promotions, packages, fenced deals, mobile)Marketing and merchandising opportunitiesSpecialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunitiesSelf-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team)

• Represent Expedia in the local market, build Expedias company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry
• Provide coaching to colleagues (peers, Associate Market Managers, Market Associates) on best practices
• Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by LPS leadership
• Other reasonable duties, as assigned

This role is the epicentre of the Market Managements team responsibility, which is to ensure that Expedias brands global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedias unique breath of global traveller demand.Supervision To Be ExercisedNoneSupervision To Be ReceivedDirect supervision from Area Manager.Required Skills & Experience

• 2-5 years experience and college/university or Master degree; degree in Hospitality, Tourism or Business Administration is a plus but not required
• 30% of travel might be required for market visits

Drive for Results

• High impact personality: intellectual agility, entrepreneurship, empathy in relationship, team player
• Hungry, ambitious, motivated, action-oriented, results-focused and metrics-driven
• Organization and time management skills, rigor, attention to details
• Proven follow-up/persistence when facing challenging situations
• Ability to multi-task effectively; must be able to change gears quickly without skipping a beat

Strategy Execution

• Demonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives) set by LPS leadership team

Relationship Management

• Sincere relationship builder; earns the confidence of others;
• Bridges and sustains solid partnerships based on mutual support through a collaborative style

Solution Alignment

• Appetite for innovative technology, fast-changing business environment, data-driven decision making
• Demonstrates general problem solving skills and an intense curiosity to identify trends
• Ability to select and present insightful dataset including performance, market and competitor analysis and to implement meaningful action plans based on the data

Written & Spoken Communication, Listening and Influencing

• Proficiency in English. Other language skills may be required depending on the location of the position
• Ability to effectively communicate to various levels and through a variety of communication channels
• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
• Ability to identify the decision-making style of stakeholders in order to influence direction of decisions even when holding a position contrary to the majority.

Build & Maintain Teams

• Able to work independently as well as be a team player, always seeking to improve team and organizational performance
• Help other team members (peers/MAs) acquire skills or achieve targets/goals

About ExpediaOur mission is to revolutionize travel through the power of technology.Collectively, the Expedia brands cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat, to reading personal travel reviews of hotels, to planning what to do in a destination once you arrive. The Expedia portfolio serves both leisure and business travelers with tastes and budgets ranging from modest to luxury. Expedia delivers consumer travel demand from nearly every continent to nearly 149,000 hotels and hundreds of airlines, tour operators, car rental companies and destination services supply partners. Please visit http://bit.ly/expediabrands to learn more about our travel brands.Expedia.com Limited in the UK has been voted the #1 Best Place To Work by Glassdoor!Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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LPS-GMM-NAAbout Expedia GroupExpedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Groups family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, Egencia®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employees I-9 to confirm work authorization.Quick Apply

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