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Customer Care Representative (3 days / week) - Jobs in Airdrie, AB

Job LocationAirdrie, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

We are looking for someone who is passionate about delivering exceptional customer service, so a strong background in customer service is a must. Primary responsibilities of the position include contacting customers to schedule and confirm services, provide quotes and information on services and answering customer inquiries. The successful applicant will have excellent organizational skills and be flexible to meet changing customer requirements and deadlines. Ability to work in a fast paced environment is a must.This position is for 3 days per week, vacation coverage may require some weeks to be 4-5 days. Position will eventually become full-time. Ability to converse in french over the phone is an asset.Daily Tasks

  • Order creation and completion using online system
  • Prepare daily work schedules through computerized scheduling system
  • Customer confirmation phone calls
  • Travel arrangements
  • Answer phones and email queries
  • Arrange credit card payments
  • Provide information about services, legislation, policies, products
  • Provide customer quotations
Job Type: Part-timeSalary: $20.00-$22.00 per hourBenefits:
  • Casual dress
  • Extended health care
Schedule:
  • 8 hour shift
  • Monday to Friday
Supplemental pay types:
  • Bonus pay
Language:
  • French (preferred)
Work Location: Hybrid remoteQuick Apply
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