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Storage Concierge Specialist - Jobs in Airdrie, AB

Mini Mall Storage
Job LocationAirdrie, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Mini Mall Storage PropertiesEstablished in 2020, Mini Mall Storage Properties has since been successful in acquiring existing storage facilities throughout North America. Our team of self-storage experts has allowed us to make strategic acquisitions and capital improvements.Working in alignment with our vision of state-of-the-art technology and tenant convenience, we offer affordable storage solutions equipped with unmatchable safety, security, and innovative technologies in the self-storage industry. With such expansive growth comes challenge and opportunity; our talented team is dynamic and works together to continue our growth plans. We pride ourselves on our diverse and inclusive workplace; we are a unique workplace with unique people.Learn more about Mini Mall Storage Properties.WHAT WILL YOU DO

  • Manage and maintain positive tenant relations by providing prompt and courteous service to prospective and current tenants
  • Maintain product knowledge including the availability of unit types, site layouts, and inventory.
  • Lead and lease recording and follow up with prospective and current tenants
  • Complete accurate and detailed move-in/outs
  • Confirm reservations, rent storage units, present lease agreements and collect rental payments
  • Walkthrough properties daily to maintain a presence in the facilities and inspect vacant units to ensure they are rent ready
  • Respond to tenant inquiries, complaints, and concerns promptly and provide a remedy where possible; escalating complaints as needed.
WHAT WILL YOU NEED
  • 1 year in customer service and/or administrative role; hospitality or property management experience would be an asset
  • A naturally assertive nature that will enable you to have tough conversations when they arise but strong interpersonal skills that will ensure you lead those tough conversations to a mutually positive outcome
  • Good computer skills with the ability to work within multiple programs and systems at the same time; proficient in Microsoft Office
  • Must complete & pass a criminal record check
  • Must possess a valid class 5 drivers license, access to a reliable vehicle and appropriate insurance
WHAT DO WE OFFER
  • We live and breathe our core values. We go the extra mile. Were honest. We always have each others back. We have tons of integrity. And we always own it and adapt – no matter the challenge.
  • With the support to do things differently, grow personally and professionally and bring your whole self to work, theres no limit to the impact you can make.
  • We are committed to a strong safety work environment.
Subject to reasonable accommodation, this position will require the successful candidate to show proof of a vaccination.What makes us different makes us stronger. We want Mini Mall Storage Properties to be a great place to work for everyone; where people feel safe, included, inspired, trusted and supported so they can be, and bring, their best. Were committed to creating a respectful and inclusive workplace where unique perspectives, experiences, backgrounds, cultures, and attributes are valued and utilized to help achieve better results. As an organization with operations across different geographies, we celebrate the fact that our workforce is made up of people with diverse demographics. We are committed to ensuring our workplace is fair, equitable and free of discrimination and harassment.Quick Apply
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