Technical Support Analyst - Education Centre - Jobs in Airdrie, AB

Job Description

Technical Support AnalystCompany OverviewRocky View Schools (RVS) serves the educational needs of over 25,000 students within 54 diverse schools. As the fifth largest school jurisdiction in Alberta, RVS balances the development of learner competencies with an ongoing emphasis on literacy and numeracy. We believe all learners deserve to have their needs met through learning communities that value inclusion, diversity, compassion and fairness. In RVS, the best interest of students is at the center of everything we do.The OpportunityRVS invites applications from qualified individuals for a continuing, full-time (35 hrs/wk) Technical Support Analyst position to join our dynamic team commencing August 29 2022. As a member of the Systems & Networks Technology for Learning department, the Technical Support Analyst will provide direct support for hardware, operating systems, network and software used in instructional and administrative applications. The successful candidate will hold a valid Alberta Class 5 Motor Vehicle Operators License and own transportation in order to provide services to all RVS locations, as some travel may be required.ResponsibilitiesTroubleshoot and maintain LAN and WAN technologiesProvide support for Data Centre operationsEnsure adequate resource availability to usersAssist and recommend changes to configuration of hardware to improve connectivityAssist in the implementation of a diverse catalogue of emerging technologiesEducation/ExperienceComputer Science degree or equivalentMinimum four years experience in an Active Directory EnvironmentExperience with Office 365Experience with Cisco, VMWare, NetApp systemsWorking knowledge of Linux Operating SystemsFive years or more progressive experience with operation, administering and developing and/or implementing software and systems within a complex computing environmentThorough knowledge of Microsoft TechnologiesWorking knowledge of Server Virtualization TechnologiesDemonstrated knowledge of network protocols, wide area networking principles, virtual private networksFamiliarity with network management toolsSound understanding of technology role in educationWorking knowledge of Oracle and Microsoft SQL databasesStrong interpersonal skills and expert project management skillsRocky View Schools Benefits3 weeks VacationFlex Benefits Plan (Extended health, Dental Benefits, Wellness/Health Care Spending Account(s), Tax Free Savings Account and Registered Retirement Savings PlanDefined Benefit Pension PlanProfessional development and training opportunitiesFree ParkingPre-Employment RequirementsThe successful candidate must submit a current Criminal Record with Vulnerable Sector Check within 30 days of the start of your employmentProof of qualifications/education as required by the positionOpen to: Internal and External applicantsSalary: $29.82 - $36.23 hourly rateHow to Apply: We request all applications be placed through http://rockyview.simplication.com/. Applications must include your cover letter, resume, contact information and three professional references.Quote Job Code: #3268907Closing Date: Ongoing until a suitable candidate is found.Rocky View SchoolsHuman Resourceshttps://www.rockyview.ab.ca/careers/current_opportunitiesWe appreciate and consider all applications; however, only those candidates selected for an interview will be contacted. Applicants may be contacted via email or by phone for an interview. Please ensure your online profile information is up to date so there is no delay in contacting you.Quick Apply

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