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Customer Service Coordinator - Jobs in Aurora

Cube Packaging Solutions
Job LocationAurora
EducationNot Mentioned
Salary$50,000 per year
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Key Responsibilities:

  • Accurately enter new orders sent via email and electro
  • Collaborating with the Customer Account Representatives for change orders
  • Confirming all new and change orders back to the customer
  • Track all order changes
  • Track orders with issues
  • Track that orders are being shipped on their requested ship date
  • Track appointments have been scheduled
  • Track delivery of orders
  • Review proof of deliveries for shortages
Sample Request:
  • Fulfill sample requests
  • Track sample requests
  • Create all documents for shipment of sample requests via FedEx
  • Notify requestor when delivery has been made
  • Review and approve FedEx invoices
  • Request and maintain inventory for sample room
Skills:
  • Data Entry Accuracy
  • Analytical
  • Problem-solving
Requirements:
  • Excellent administrative, organizational, and time management skills.
  • Outstanding communication and customer service skills.
  • The ability to multitask, work in a fast-paced environment, and prioritize to meet deadlines.
  • Microsoft Office Proficient.
Benefits
  • Extended heath and dental benefits
  • 3 weeks vacation to start
  • Tuition reimbursement
  • Bonus Potential in addition to base pay

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