Assistant Manager (Full-time permanent) - Jobs in Aylmer, ON

Job Description

About Company:True North Cannabis Co. is an emerging Cannabis retailer that believes in providing our clients with high-end, affordable cannabis and cannabis accessories across Ontario.About Position:Reporting to the General Manager, Assistant Manager is responsible for managing the human, physical and financial resources of the store and ensuring the store objectives are achieved.Tasks and Responsibilities:

• Review and update product displays to ensure the customer experience reflects available product and sales priorities
• Maintain an efficient standardized back of house lay-out to maximize filling efficiency, ease of re-stocking, ease of inventory counting, and control of shrink
• Ensures that backroom inventory management are to standard at all times
• Ensure the exterior of the store, and customer entrance area is clean and presented as new every day
• Performs other duties as assigned
• Proactively engages customers with increased focus during peak traffic times
• Ensures that exceptional customer service is provided beyond expectation
• Ensures employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
• Answers inquiries and resolve customer complaints according to guidelines
• Demonstrates product knowledge and familiarity with the location of products throughout the store
• Empowers employees to ensure customer satisfaction
• Maintain control of store inventory file in POS system
• Ensure POS transactions and end of day cash reconciliation is accurate and follow-up and any discrepancies

Qualifications:

• Minimum of 3 years work experience in a supervisory/management role
• Must be able to successfully pass a criminal background check
• Strong verbal and written communication skills
• Superior interpersonal and coaching skills
• Post-secondary education in Business Accounting courses or equivalent will be considered an asset
• Support all Corporate programs within the business
• Proven ability to lead a team of 5+ team members
• Prior work experience in a regulated environment is a definite asset (LCBO, Tobacco, Gaming)
• Knowledge of and experience working with the Cannabis industry would be considered an asset
• Desire and ability to develop a positive in-depth understanding of cannabis
• Must be enthusiastic, friendly, optimistic, outgoing, and a team player
• Proficiency in Microsoft Office Suite (Word, Excel)
• Ability to analyze data to make decisions
• Must have excellent attendance and professionalism
• Detail-oriented and able to handle cash, and operate a POS register
• Strong organizational, communication, time management, and problem-solving skills
• Available to work rotating shifts including days, evenings, weekdays, weekends, and some holidays
• Valid CanSell certificationTrue North Cannabis Co. is proud to be an Equal Opportunity Employer. We are committed to employment equity and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities. Please notify us as soon as possible should you require any assistance during the recruitment process. We thank all applicants for their interest in working for True North Cannabis Co. Only those who are selected for an interview will be contacted.

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