Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Representative 1 1 1 - Jobs in Beamsville, ON

Dufferin Concrete - A CRH Company
Job LocationBeamsville, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job ID: 437643Work Type: Full Time PermanentDELIVER CONCRETE RESULTS - JOIN THE DUFFERIN CONCRETE TEAM AT CRH CANADAWE ARE HIRING READY MIX DRIVERS!JOIN THE GLOBAL LEADER IN CONSTRUCTION FOR A REWARDING CAREERAttach Commercial Vehicle Operator Record (CVOR) and Drivers Abstract along with ResumeOverview:Reporting to the CSR Lead, the Customer Service Representative (CSR) is responsible for delivering an exceptional customer experience throughout the dispatching process. As the first point of contact the CSR must be able to enter customer orders accurately and courteously, while leveraging a high level of industry knowledge. The CSR is responsible for handling a variety of customer concerns, including pricing enquiries, product recommendations, adjustments to ongoing orders, troubleshooting delivery issues and communicating with the distribution team, in order to ensure seamless on-time delivery. Various administrative duties may be assigned based on departmental needs.Major Duties/Responsibilities:

  • Serve as the main point of contact for account and COD customers throughout the ordering process.
  • Accurately enter new orders and changes in the Command Concrete dispatching software.
  • Respond to customer enquiries and provide customers with updated information regarding their deliveries in an efficient and professional manner.
  • Distribute orders among various concrete plants based on the project location, fleet limitations and product availability within the delivery region.
  • Handle customer complaints by troubleshooting service and quality related issues; providing real-time solutions to satisfy the customer’s needs.
  • Uphold the company’s commitment to Environmental and Health & Safety.
  • Administrative duties as required.
Qualifications:
  • High School Diploma
  • 1-3 years of work experience
  • Related construction field experience is an asset
  • Computer Proficiency – experience with Microsoft Office and Google Maps; Command Concrete is an asset
Knowledge/Skills/Abilities Required:
  • Strong customer service orientation and experience
  • Superb phone skills – ability to professionally handle a high volume of calls in a fast paced environment
  • Strong interpersonal and communication skills
  • Punctual and Efficient
  • Attention to detail
  • Excellent organization and time management skills
  • Computer savvy
  • Geographical awareness – GTA and surrounding areas
  • Commitment to health and safety
  • Relative industry experience
crh2021#LI-JN1Visit our website for more information: http://www.crhcanada.comCRH Canada Group Inc. recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.Quick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
  • SimplyHired OnDemand
Stay Connected

APPLY NOW

Customer Service Representative 1 1 1 Related Jobs

© 2021 HireJobsCanada All Rights Reserved