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Franchised Front Desk Agent - Jobs in Blue Mountains, ON

Marriott International, Inc
Job LocationBlue Mountains, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Posting Date Oct 08, 2021Job Number 21114273Job Category ReservationsLocation The Westin Trillium House Blue Mountain, 220 Gord Canning Drive, Blue Mountains, ONT, CanadaBrand Westin Hotels & ResortsSchedule Full-TimeRelocation NPosition Type Non-ManagementLocated Remotely NAdditional Information: This hotel is owned and operated by an independent franchisee, Intrawest. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.JOB SUMMARYFront Desk Representatives are the first point of contact for our lodging guests at the Westin Trillium House and the check in experience often sets the tone for a guest’s stay. It is our vision to create the best memories for our guests again and again.WHAT’S IN IT FOR ME

  • Full Time Hours
  • Opportunity for both Seasonal and Year Round work.
  • Health & Dental Benefits for Year Round employees.
  • Resort perks:
  • Free Alterra Mountain Pass for employees; ski or ride for free at 14 Alterra owned destinations!
  • Pass benefits for your family and discounted lift tickets you can share with your friends.
  • Free rentals.
  • Staff priced meals & Starbucks treats.
  • Staff room rates at all of our hotels.
  • Retail savings at Burton, Columbia, North Face, Red Devil, Hillside, and more!
WHAT WILL I BE DOING
  • Provide professional and personalized interaction with guests throughout the checkin/checkout process
  • Take ownership of the guest’s entire stay at the Westin/Blue Mountain Resort
  • Act as a main point of information for resort guests and internal customers
  • Handle guest and internal resort inquiries
  • Accept payment from guests
  • Answer phones in a professional and friendly manner
  • General administrative duties
  • Mail out guest receipts
JOB REQUIREMENTS
  • Ability to display exceptional customer service skills
  • Strong organizational skills, interpersonal and communication skills
  • Two years Front Desk/Office or related experience or College diploma/University degree
  • Experience handling money
  • Intermediate to advanced computer knowledge required
  • Focus on selflearning and development
  • Team oriented with an energetic, friendly, cheerful and animated demeanor
  • Available to work weekends, evenings and holidays (8 hour shifts between 6:45am to 11pm)
If you are hired, prior to your start date and as a condition of your employment, you will be required to provide proof that you are fully vaccinated against COVID19 in accordance with Public Health guidelines.This company is an equal opportunity employer.frnch1Quick Apply
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