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CASEWORKER - Jobs in Bracebridge, ON

Ministry of Children, Community and Social Services
Job LocationBracebridge, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Your strong client-focused, consultation and analytical expertise is needed to deliver the Ontario Disability Support Program (ODSP), using a case management approach.

  • 1 Temporary - Regular Part- Time (21.75 hours per week)
What can I expect to do in this roleIn this role, you will:
  • Provide customer service and consultation to clients
  • Collect and evaluate information to determine eligibility for ODSP Income and Employment Supports
  • Make adjustments to entitlements and resolve conflict situations
  • Explain legislation and ministry initiatives
  • Prepare a range of communication materials
  • Plan and deliver information sessions to clients and stakeholders, on community-based employment supports
How do I qualifyCustomer Service and Communication Skills
  • You can provide effective customer service to clients with disabilities
  • You have the ability to liaise with community agencies, provide information to clients, and resolve conflict situations
  • You have effective communication and consulting skills to write clear, concise reports and conduct information sessions
  • You demonstrate sensitivity towards diversity and inclusion of applicants, clients, and co-workers
  • You have interviewing skills to conduct interviews with clients by phone or in person
  • You have effective listening skills to determine client needs and make appropriate referrals
Knowledge
  • You have knowledge of community services, resources, policies, programs and issues/barriers affecting clients with disabilities
  • You have knowledge of labour market trends
  • You are able to interpret and apply legislation in order to review/determine program eligibility and identify infractions
Analytical, Planning, and Organizational Skills
  • You demonstrate planning and organizational skills to set priorities, work within time constraints and meet deadlines
  • You have demonstrated analytical skills to collect, document and evaluate information
  • You are able to work in a team environment
NOTE:
  • Additional offers may be made to other office locations within 125 kms of the advertised location.
  • The successful candidates may be required to undergo an employment screening check in accordance with the Ontario Employment Screening Checks Policy.
Additional Information:Address:1 Temporary - PartTime, duration up to 9 months, 50 Balls Dr, Bracebridge, Central RegionCompensation Group: Ontario Public Service Employees UnionUnderstanding the job ad - definitionsSchedule: 3.7Category: Health and Social ServicesPosted on: Tuesday, June 15, 2021Note:W-SS-165431/21

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