Analyst, Loyalty Operations - Jobs in Brampton, ON

Job Description

Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Location:1 Presidents Choice Circle, Brampton, Ontario, L6Y 5S5Inspired by food Committed to excellent service So are we.At Loblaw, we are Food Lovers! We are committed to our Colleagues and Customers and work hard to create a culture that allows us to be our authentic selves while working as a Team. We know that clear communication, collaboration and teamwork is the key to having a successful workplace.Were looking for talented colleagues who are excited about providing an exceptional shopping experience for customers and delighting them every step of the way!Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.Why is this role importantThe Loyalty Program Management team is at the heart of the PC Optimum program, supporting numerous stakeholders across the business to ensure PC Optimum offers are accurate and executed on time. Our world is data heavy, but we love it! We work as a team to get the job done and have fun along the way.As the Analyst on the Loyalty Program Management team, you will be integral in supporting in the execution of loyalty processes and administration of the central loyalty system. You will need to have strong attention to detail, enjoy working with data and are a team player. You are adaptable and comfortable prioritizing multiple tasks with a sense of urgency to get the job done and meet a deadline. You are well versed and able to present findings by speaking to various groups of the business on a daily basis.If this describes you, then keep reading!What Youll Do:

• Support Loyalty Program Management team with designed processes to manage loyalty offers across multiple divisions and banners
• Presenting offer details weekly with various levels of the organization.
• Work with the Loyalty Promotions team with ad-hoc reporting requests and troubleshooting on loyalty offers
• Be the subject matter expert from data to process to our internal customers, structure and communicate complex, ambiguous, and challenging business issues to advise the Loyalty Program Management team.
• Support Loyalty Program Management with managing the loyalty targeted offer pool and maintenance of analytical models with current data and accurate item lists
• Provide expertise and training to members of the Loyalty Promotions and Promo Integrity team on use of the central loyalty system
• Identify process gaps and opportunities for process improvement leading to positive, impactful change across the Organization.
• Support Loyalty Promotions team with digital loyalty initiatives
• Conduct offer reporting, weekly tasks and ad-hoc initiatives as needed

What Youll Need:

• University Degree in Data Science, Computer Science, Statistics, Mathematics, Economics, Engineering, Business or other relevant field.
• 2-3 years’ experience in a reporting or analyst role.
• Strong analytical skills with Advanced Excel skills and experience with SQL
• Familiarity with retail merchandising systems and processes including Python, Teradata and Microstrategy is an asset.
• Ability to manage multiple projects and maintain attention to detail in a fast-paced and changing environment and the ability to present findings to various groups in the organization.
• Very high attention to process detail and documentation.
• Strong communication skills with the ability to co-ordinate with large groups on various issues.

At Loblaw, we respect the environment, source products with integrity and make a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers.Employment Type:Full timeType of Role:RegularLoblaw recognizes Canadas diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.Please Note:Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.Quick Apply

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