Immediate Intervention Specialist - Jobs in Brampton, ON

Job Description

We are officially launching our multidisciplinary interprofessional teams! It has never been a more EXCITING time to be a part of CMHA Peel Dufferin.The vision of redesigning our mental health and addiction regionally based teams was cultivated from the experience of having to adapt to the impacts of the COVID-19 pandemic. The pandemic created opportunities to innovate and reimagine services that align with the rapidly changing mental health and addictions needs of our community.Using the Quadruple Aim framework, we developed a stepped care model, which offers clients a wide range of interventions within a Multi-disciplinary Team. Clients and families will get access to the most appropriate interventions, with the right intensity, as quickly as possible. The development of the model was driven by assessment, using best practices and standards of care.Guiding Principles of Quadruple Aim:

• Improved the Work Life of Providers

• Reduce the per capita cost of healthcare

• Improve the patient and caregiver experience

• Improve the health of populations

These Multidisciplinary Teams (MDT) will be available across the Region of Peel and Dufferin and will include critical roles that deliver evidence-based services. MDT staff will have more flexibility with how they work with clients, they will have access to more technology and will participate in various trainings that enhance clinical skills and support progressive career development.Come join the CMHA Peel Dufferin team and be a part of an exciting time as we work collectively to improve mental health and addiction services.What we offerAs a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions. We’re also honored to have received the Canadian Non-Profit Employer of Choice Award.In addition to competitive benefits like health, dental, EAP and life insurance, we offer our permanent team members some unique perks that really stand out:

• 4 weeks accrued vacation
• 18 days accrued personal days plus 2 flexible days each year
• Overtime paid in lieu
• HOOPP Pension Plan
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $250 annual allowance to invest in achieving your personal wellness goals
• Mileage reimbursement and car detailing for work-related travel

Salary band is $54,863 to $65,684 annuallyWe are currently seeking permanent full-time Immediate Intervention Specialists. Reporting to the Multi-Disciplinary Team Manager, the Immediate Intervention Specialist is the first point of client contact at CMHA PD and will determine how to best serve clients using a stepped care approach. The position will complete all necessary assessments to better understand need, provide the appropriate immediate brief intervention and if required, develop a plan for additional services. We are currently operating in a hybrid work environment - flexibility to meet program and client needs is best suited to this role.Vacancies for this role are available on the following team:Brampton (314-7700 Hurontario Street, Brampton)What you will do

• Act as low barrier first response and front-line resource to the community; promptly respond to incoming phone calls in a “call center” like team environment, respond to in person walk in inquiries, email, or other means of contact
• Assess client’s eligibility for relevant services, while prioritizing treatment, based on level of need using initial assessment and information obtained from client and collateral sources
• Determine what intervention(s) clients would benefit from and ensure the appropriate mix, and intensity of services to allow for a stepped care approach where appropriate
• Provide short term task-based interventions for clients who need immediate supports to alleviate any distress (e.g., financial applications, referrals to other community services, establish crisis plans).
• Provide single session 1:1 in person or telephone support for clients who will benefit from supports to alleviate any immediate distress
• Facilitate groups as part of CMHA PD groups calendar, including the creation of new groups as needed and acting as a back-up facilitator
• Contact with primary care at regular intervals to report clients’ service initiation and communicate interventions and care plans
• Assist clients and families to identify their concerns, increase their awareness, access resources and appropriate education about mental health and addictions
• Work collaboratively with other Immediate Intervention Specialists to support organizational needs (e.g., volumes across all regions) covered by CMHA PD.
• Work effectively and collaboratively within an interprofessional multidisciplinary team and ensure a stepped care approach is achieved

Each role will focus on and will provide expertise in one of the following functions:

• Virtual Groups/Groups system development: facilitate CMHA PD groups, develop new group initiatives, collaborate with other organizations and stakeholders to facilitate joint geography-based groups.
• Primary care engagement: develop and monitor a primary care engagement strategy to facilitate consistent communication processes to primary care providers by CMHA PD staff
• BounceBack/Digital interventions system development: develop a strategy to ensure high efficiency supports (cost effective and reach the most people) are always integrated within a client’s stepped care approach.

What you need to join our team

• Post-secondary degree or diploma in relevant discipline (e.g. BSW, MSW, OT, RN)
• Being a registered and/or regulated health professional is an asset
• Minimum 2 years of experience in the mental health and addictions sectors with a focus on assessment, brief interventions and short term supports
• Expertise in community mental health and/or community based human services
• Minimum of 2 of the following training and willingness to train up in 6 months: Single Session, Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, Motivational Interviewing, Acceptance and Commitment Therapy, Narrative Therapy, Trauma Informed Care, Virtual Care, Interprofessional Multidisciplinary Teams, Crisis Intervention Skills

• Understand the experiences and needs of the mental health and addictions populations
• Build rapport and initiate conversation with others using interpersonal skills
• Approach client care non-judgmentally
• Utilize trauma informed best practices
• Understand the importance of confidentiality and boundaries
• Conduct assessments and coordinate services that are recovery-oriented based on need
• Learn and understand community mental health and human service networks
• Demonstrate crisis intervention skills for both telephone and in-person situations
• Valid Canadian driver’s license and access to an insured automobile in good repair
• A satisfactory Vulnerable Sector Screening (Police Check) report and an annual criminal records check (Police Check)
• Proof of administered full-series Health Canada approved COVID-19 vaccination prior to start date. If unable to be vaccinated for reasons relating to protected grounds under the Code, completed medical or religious exemption must be provided

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.Apply Now and EMPOWER your career____________________________________________________________________________CMHA Peel Dufferin is an Equal Opportunity Employer. We are committed to diverse, inclusive, barrier-free recruitment, selection processes, and work environment. We encourage applications from members of groups that have been historically disadvantaged and marginalized. We acknowledge that removing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve.When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process.We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one year.Quick Apply

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