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Inside Sales Associate - Jobs in Brampton, ON

White Cap
Job LocationBrampton, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.Job SummaryResponsible for the sales process to generate new sales opportunities or up-sell via phone, email, other electronic communication, or in person. Develop customer relationships by identifying customer needs, informing customers about the products and services offered, providing solutions, recommending new/better products, and processing/handling customer orders.Major Tasks, Responsibilities, and Key Accountabilities

  • Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person; engages with both counter customers and phone customers to fully identify needs, responds to inquiries or questions, and offers timely solutions.
  • Identifies up-selling and add-on sales opportunities. Communicates product features, benefits, and warranty policy information to customers.
  • Develops relationships and partnerships with customers and establishes Brafasco as a First Choice Supplier to our customers.
  • Processes purchase orders and completes other paperwork as required; handles cash and credit card transactions.
  • Orders products, arranges deliveries, and follows up with customers with regarding order status.
  • Prospects for new sales opportunities via outbound calling and emailing.
  • Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
  • Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
Nature and Scope
  • Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
  • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
  • None.
Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
  • Typically requires overnight travel less than 5% of the time.
Education and Experience
  • HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.
Preferred QualificationsIf you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.Functional Area SalesRecruiter Moore-Bellerande, JeffersonReq ID WCJR-006913EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination ProvisionIf you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.Quick Apply
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