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Service Advisor (Brampton Mitsubishi) - Jobs in Brampton, ON

Performance Auto Group
Job LocationBrampton, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Drive For ExcellenceBrampton Mitsubishi is currently seeking a self-starting, team oriented Service Advisor to join their dynamic team.The successful candidate will be responsible for scheduling service work in the service department and for selling recommended or required services to customers. He or she will act as the dealerships first-line service representative. The Service Advisor is responsible for acting as a liaison between the customers and Service Technicians by gathering and interpreting information on vehicle condition. Other duties may be assigned as necessary.About you.You are a team player who has a great personality! Brampton Mitsubishi is a close-knit team that is friendly, sociable and has a proven track record of excellence. You are goal-oriented, process driven, courteous and enjoy interacting with people. We have a long established relationship with our community, and are committed to providing the best service possible. We’re looking forward to meeting you.Here’s what you’ll deliver:

  • Identifying, recommending and documenting service maintenance and repairs for customers.
  • Greeting customers in a courteous, professional manner.
  • Delivering personalized service that exemplifies our dealerships.
  • Working with technicians to identify required maintenance and repairs.
  • Preparing repair orders, updating database with relevant details of orders, and closing orders by providing appropriate repairs and services.
  • Providing service recommendations and estimate costs to customers.
  • Performing road tests of customer vehicles to assess customer concerns
  • Ensuring customer satisfaction meets company and manufacturers’ standards.
  • Striving to meet the department’s repair order production standards.
  • Perform other Service related duties as required by management
What you need to succeed:
  • Minimum 1 year of Service Advisor experience in the automotive service industry.
  • CDK experience is required.
  • Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities.
  • Ability to sell and recommend maintenance and repairs to our loyal customers.
  • Strong computer skills.
  • Good communication skills and attention to detail.
  • Must have the ability to multi-task and work under pressure.
What’s in it for you
  • Excellent management support and guidance
  • Opportunities through our Internal career mobility program
  • Access to health, dental and vision insurance
  • Disability, critical illness and life insurance for the unexpected
  • Our Employee Assistance Plan (EAP) for you and your familys wellness
  • Discount on vehicles, service and parts for you and your family
  • Discounts to retailers and service providers across the country
  • Free and engaging employee events
  • Did we mention we love giving back to our communities!
Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 22 brands and 30 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontarios largest indoor used car showroom.Performance Auto Group is an Equal Opportunity Employer. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available for all parts of the recruitment and selection process. Applicants may request any accommodation needs required.No Phone Calls please. We thank all applicants, however only those contacted for an interview will be considered.Quick Apply
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