Regional IT Manager - Jobs in Brandon

Job Description

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impact with our Technology - Operations team as a Manager, Regional Technology. This diverse team of tech-savvy problem solvers embraces digital transformation and the possibilities technology brings to the future of our industry. As a trusted advisor, you #39;ll support, utilize and maintain MNP #39;s technology to ensure smooth IT operations, enabling team members to work efficiently and effectively.MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.Responsibilities

• Team Member Management
• Lead and performance coach a team of IT Coordinators who provide front line technology support to teams across the country
• Identify, assess, promote and mentor key managers and team members
• Oversee resource planning to ensure proper resources and team members are available to meet workload requirements
• Participate in the evaluation and implementation of desktop system including hardware, software and peripherals
• Work with the Server/Storage/Network teams to help deploy, maintain, upgrade and support IT systems, including telecommunications, servers and networks
• Supplier Relationship Management
• Maintain a broad understanding of the IT environment and how the firm sources, deploys and manages external vendors
• Carry out benchmarking and make use of supplier performance data to ensure that supplier performance is properly monitored and regularly reviewed
• Business Relationship Management
• Advocate a strong working relationship amongst regionally dispersed teams based on shared best practices and strategies
• Work with stakeholders to define business and systems requirements for new technology implementations
• Work closely with regional leaders to identify and implement technology solutions and business process improvements across the firm
• Ensure policies and procedures are followed throughout the organization
• Technology Solutions Management
• Evaluate new system software, review updates and identify issues that merit action
• Monitor the effectiveness of installations and ensure that appropriate recommendations for change are made
• Investigate and coordinate the resolution of service issues
• Ensure that operational documentation for system software is fit for purpose and current
• Identify new opportunities for continuous service delivery improvements or projects

Skills and Experience

• Experience managing an IT service support team
• General knowledge of all aspects of enterprise IT systems, infrastructure and operations
• Technical knowledge of IT concepts, principles, infrastructure, systems, hardware platforms, configuration, applications, networks and telecommunications
• Understanding of IT trends and developments to ensure optimum systems infrastructure and performance
• Proven experience successfully overseeing IT operations and projects
• Ability to interact professionally with a diverse group of Partners, managers, team members, vendors and clients
• Knowledge of service delivery frameworks
• Flexibility and willingness to travel as required

MyRewards@MNPWith a focus on high-potential earnings , MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexiblequot;Dress For Your Day quot; environment, firm sponsored social events and more!Diversity@MNPWe embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!