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Customer Care Representative - Jobs in Brighton, ON

Job LocationBrighton, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Brighton Springs is a water bottling and delivery service provider. We have been operating for twenty three years. We also offer coffee and other items, in addition to our traditional water products.We are currently looking for a customer service provider to join our team. This role will primarily focus on keeping our current customers happy and to grow the business by successfully onboarding new customers.Primary Duties:

  • Provide excellent customer service.
  • Answer calls to take orders, and respond to billing and other inquiries.
  • Log calls with details (who, when and for what).
  • Process orders and input them into the run sheets.
  • Welcome and load orders for the walk-in customers.
  • Verify the run sheet to ensure all deliveries are met.
  • Assist with billing and selling.
  • Other duties as and when required.
Required Skill:
  • Excellent written, listening and verbal communication skills
  • Problem solving skills
  • Customer Service
Assets:
  • Previous customer care experience
  • Microsoft works (Word, Excel, Gmail)
  • Accounting Experience (QuickBooks)
Job Types: Full-time, Part-timePart-time hours: 24-40 per weekSchedule:
  • 8 hour shift
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