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Guest Service Agent - Jobs in Brooks, AB

Plains Motel
Job LocationBrooks, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Plains Motel (Brooks, AB) is currently looking for a Full Time or Part Time Guest Services Agent to join our excellent guest services team. The duties and responsibilities of a Guest Services Agent include, but are not limited to the following:

  • Create a welcoming first impression to all guests.
  • Ensure complete customer satisfaction with seamless check-in, check-out, reservations and providing general motel information.
  • Required to develop a thorough knowledge of the motel, it services and surrounding areas.
  • Wiling to go the extra mile.
  • Use of proper telephone etiquette, adhering to Front Office Standards, answering all calls in a timely and professional manner.
  • Cashier duties.
  • Flexible with respect to hours, evenings, weekends and holidays.
  • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests and day rooms etc.
  • Processing payments.
  • Maintaining a clean working environment at all time.
  • Excellent verbal and written communication skills.
  • Review incoming groups / arrivals for any special requests and billing patterns.
  • Help motivate and foster a team atmosphere within the Guest Services Department and motel as a whole.
  • All other duties as assigned by management.
Job Types: Full-time, Part-timeSalary: From $15.00 per hourJob Types: Full-time, Part-timeSalary: From $15.00 per hourSchedule:
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability
Ability to commute/relocate:
  • Brooks, AB T1R 0N8: reliably commute or plan to relocate before starting work (preferred)
Experience:
  • customer service: 1 year (preferred)
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