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Service Advisor - Jobs in Brooks, AB

Davis Chevrolet GMC Buick Brooks
Job LocationBrooks, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Do you have previous sales or automotive experience, and enjoy connecting with people and providing excellent customer serviceAre you looking for an exciting move in your career that will provide a quality life for you and your familyDo you want to work with a company that treats you like family and makes a positive contribution to your career and communityIf you answered yes to the above questions, Davis Chevrolet Brooks has the perfect position for you! We have a great career opportunity for someone who loves working with customers and has a passion for vehicles. The successful candidate will have the opportunity to earning between $40,000 and $70,000 annually.Why You Belong at Davis Brooks:

  • Competitive compensation plan
  • Industry-leading health and dental benefits and employer matched RRSPs
  • A stable, family-owned business who has been a part of the community for over 20 years!
  • Travel reward program to so you can travel on us beginning at 5 years of employment
  • Group-wide employee pricing discount program on vehicles and parts/service
  • Fun, tight-knit dealership & service team!
Not only is Davis Brooks a great place to work, you will also find the opportunities, resources and support you need to grow and develop professionally.Essential Job Duties:
  • Listen to the customer’s description of vehicle symptoms to gather information on the nature of their vehicle’s mechanical problem/maintenance.
  • Complete walk around inspection and review prior service history to recommend additional needed service and preventative maintenance to the customer when appropriate
  • Create work orders, describing customer concerns to help technicians diagnose what repairs are needed
  • Maintain customer contact by explaining estimates and expected completion timeline
  • Obtain the customer’s approval for estimates and answer questions and address concerns the customer may have
  • Provide accurate quotes to customers and follow their repair orders throughout the day to keep the customer informed of the status of their vehicle repair
  • Maintain effective communication within the department and with leaders in the dealership; working together to identify opportunities and resolve issues
Characteristics and Qualifications of an Ideal Candidate:
  • 2-3 years’ experience working in a customer service position; experience in a service department in the automotive or a related industry is preferred
  • Exceptional customer service and verbal communication skills to develop relationships to ensure customer loyalty
  • Strong written communication skills to accurately detail customer concerns in each work order
  • Exceptional planning, organization and execution skills to effectively manage multiple demands under tight deadlines
  • The capability of working independently, managing your time and workflow and have the ability to work congenially with other team members
  • Valid Driver’s License
Make the most important move of your career and come join our team, which is one of the best in the automotive industry! If you feel you are the right person for this position and you are ready to make the best move of your career and join a company that values its employees and one that has been recognized as a Best Employer in Canada, then apply now!Quick Apply
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