Records & Information Management Assistant - Jobs in Burnaby, BC

Job Description

We’re BC Hydro and we have a big job to do.Keeping the lights on for over 4 million people across the province takes a lot of talented people doingmany different jobs. From working deep in a generating station, atop a power pole, or behind a desk,whatever it is that makes you tick we offer challenging careers to help you reach your potential.We’re investing more than $2 billion per year in major capital infrastructure projects to help meet thegrowing demand for safe, reliable power. We’re upgrading transmission lines, building new substations,and investing in our hydroelectric generation facilities.We aim to provide meaningful and challenging work, opportunities for growth and a healthy work/lifebalance. We’ve been recognized for excellence and been named one of B.C.’s Top Employers and oneof Canada’s Best Diversity Employers.It's our vision to be the most trusted, innovative utility company in North America by being smart aboutpower in all we do.JOB DESCRIPTIONDuties:

• Responsible for maintaining information in accordance with business requirements ensuring

Freedom of Information Act (FOI) and International Standards Organization (ISO) compliance ismet.

• Under the direction of a manager or project team, performs a variety of research and

documentation duties such as developing a basic knowledge of issues related to a designatedproject; researching and identifying potential sources of information; gathering and preparingbackground information; drafting correspondence and presentations for staff; reviewinginformation and preparing summaries of reports, studies documents and other materialhighlighting key project issues.

• Analyzes, assesses and verifies information for accuracy; issues classification numbers and

maintains current version of classification systems. Monitors filing activity to ensure information iscorrectly indexed and filed; applies retention and scheduling information to records. Guides staffwith correspondence distribution.

• Assesses customers' information management needs are met through the document and

records management practices.

• Provides staff with guidance and ensures information management practices are followed.

Identifies, plans and conducts training sessions to staff on the use of electronic and paperinformation systems and utilization; provides one-on-one coaching/training as required.

• Oversees central repositories ensuring information signed out is returned, including conducting

regular quality checks and audits.

• Researches, creates and maintains electronic records system information, including scanning

and optical character recognition. Maintains an automated information management system.

• Supports the collection, organization tracking and retrieval and image management of

automated and non-automated documents.

• Acts as the "first-line" gatekeeper of electronic documents and records. Verifies information

transitioned as a formal record is correct and in accordance with corporate guidelines.

• Provides guidance to client organizations regarding preparation of records for off-site transfer;

reviews records storage lists for accuracy; arranges for the transfer of physical information to anoff-site records facility.

• Provides technical guidance and assistance to staff to enable them to maintain their websites or

web pages; presents formal and informal training and demonstrations; develops and recommendsvarious methods to improve website quality and effectiveness.

• Performs a variety of website maintenance duties such as: writing, editing, updating, formatting

and creates new and revises existing web pages and features.

• Maintains currency with new or emerging internet/intranet information and technology.
• Performs duties of a minor nature related to the above duties which do not affect the rating of the

job.Qualifications:

• High School graduation supplemented with records management courses recognized by the

Association of Records Managers and Administrators. Advanced working knowledge of inter/intranet related applications such as HTML/SHTML/XHTML, ASP, JavaScript, FTP, CSS, etc.Approximately two years relevant experience within an engineering environment, and a minimumof 1 year experience in website administration that includes a demonstrated applied knowledge ofinternet technology. Web page creation and coding, editor and authoring software, graphics,scripting languages, website media and management, organizing and control mechanisms.Experience with personal computer, internet/intranet operation and providing customer service ina large complex organization is preferred.

• Satisfactory performance on the job requires approximately 12 months to acquire additional

knowledge/skills necessary to perform full scope of the job.

• Working knowledge of records & information management and the associated policies and

procedures.

• Must have working knowledge of FileNet and Microsoft office suite.
• Must possess excellent oral, written and business English skills and communication

interpersonal skills.

• Must have good time management skills and the proven ability to work in a multi-task

environment with a large customer base.

• Must have a good understanding of the Generation LoB and BC Hydro organization.
• Must be able to work effectively as a team member.
• Good customer service skills.
• Knowledge of records management systems.
• Ability to train staff on electronic systems and work practices and to provide demonstrations to

interested clients.

• Ability to provide technical support, maintain and troubleshoot web content on homepages.
• Ability to provide planning, consultative advice, training and technical guidance to sub site

owners with development of their sites.

• Ability to maintain currency with new and developing internet technologies and methods etc.
• Well developed technical understanding of the internet, website development and maintenance,

World Wide Web (WWW), inter/intranet communications and related PC and net relatedapplication programs.

• Ability to write, edit, format and program website features and to perform daily routine page

management, site planning and system backup.

• Well developed technical understanding of the intranet, internet, World Wide Web (WWW),

electronic communications frameworks, related PC and net related development/applicationprograms, programming languages, and diagnostic tools.

• Ability to locate and use technical resources within BC Hydro.
• A valid BC driver's license is required.

ADDITIONAL INFORMATIONThis position is affiliated with the Movement of United Professionals union (MoveUP/COPE).http://moveuptogether.ca

• This is an 1 year full-time temporary opportunity.
• Normal office conditions. Travel to generating stations.
• A valid Class 5 Driver's license held and maintained in good standing is required for this role

We're always looking for exceptional people to bring new ideas, fresh thinking and the motivationto help shape the electricity system in B.C. It's an exciting time to be a part of our team as weinvest in our system and prepare to meet the challenges of tomorrow.Our values guide our work. Want to join usWe are safe.We are here for our customers.We are one team.We act with integrity.We respect our province.We are forward thinking.BC Hydro is an equal opportunity employer.HOW TO APPLYDon't forget to update your Candidate Profile with your current resume and copies of yourcertifications. If applicable, include your Trades Qualification. This will ensure we have all thenecessary information to assess your application without any delays.Date Posted: 2021-05-28 Closing Date: 2021-06-11