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Job Location | Calgary |
Education | Not Mentioned |
Salary | $46,364 - 65,152 per year |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent |
Posting Closes: April 26, 2024, 4:00pm MSTEmployment Status: Full-time, permanentCompensation: $46,364 - $65,152 per annumAdditional Information: This full-time position has the expectation to work flexible shifts, as our contact centre is open 24 hours, Monday-Sunday, including rotational shifts of days, evenings, weekends, and holidays.This position is fully remote, however, applicants must reside within Alberta. We are currently looking for Member Contact Centre Advisors in our Member Contact Centre.Servus Credit Union is Alberta #39;s largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada #39;s Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World’s Best Banks list for two years in a row, we are a team of smart, gutsy, and driven individuals. Reporting to the Contact Centre Team Leads, you will play an integral first-contact role in providing exceptional personalized service to Servus #39; network of valued members. You will connect online or by phone to help meet our members personal banking needs. In this role, you will resolve issues, process transactions, and offer sound advice to strengthen their financial situation.More specifically, the scope of your responsibilities will include, but are not limited to: