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Assistant Food & Beverage Manager (Dining Room) - Jobs in Cambridge

Langdon Hall Country House Hotel and Spa
Job LocationCambridge
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Job DescriptionGiven the nature of Langdon Hall as a unique, luxury boutique property, the Assistant Foodamp; Beverage Manager (Dining Room) will serve as an ambassador for the Hotel and be a multi-functional individual who is driven to always exceed guests’ expectations with an attention for detail. This individual possesses strong interpersonal skills and a positive attitude towards their work and their fellow colleagues while handling pressure situations which require a quick and efficient thinker as they occur. Duties and Responsibilities

  • Provide a consistently exceptional experience for all guests
  • Offer guests knowledgeable, personalized service
  • Ensuring excellence in guest satisfaction through effective training of team members and maintaining a positive and committed “Do Whatever It Takes” attitude
  • Planning, training, scheduling, and supervising dining room team members
  • Ensure team member education is provided to dining room personnel in accordance with the team member education plan, plus provide on-the-job training for dining room personnel. Conduct “pre-meal” meetings with Executive Chef.
  • Responsible for arranging seating accommodations and greeting guests and team members while maintaining a friendly environment
  • Must be on Dining Room floors at all times during meal periods. First responsibility is to the comfort and service of guests
  • Supervise the physical appearance of the dining room area and work stations such as cleaning schedule
  • Supervise the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces, menus and closing duties for team members
  • Schedule work assignments for all dining room team members assigning specific tasks and spot checking to ensure standards are met such as “side work”
  • Maintain pertinent and appropriate team member attendance records, reservations, incident reports, schedules, special functions
  • Assist team members on the floor when needed
  • Perform other duties as required

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