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IT & AV Coordinator - Jobs in Campbell River

Sonora Resort
Job LocationCampbell River
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

Job DescriptionThis is a full-time Seasonal position that works on site at the Resort in shift work rotations, with the possibility of becoming a full-time year-round position for the right candidate. Seeking a start date in March 2024.Position SummaryThe ITamp; AV Coordinator will have a passion for excellence in guest service and a strong background in technical support. This position is responsible for the technical support of Sonora resort’s ITamp; AV facilities for guests and staff and will undertake guest services duties as required. They will be expected to function within a team environment and provide a world-class experience for our guests.Job Duties

  • Demonstrate desired service behaviors in accordance with Relaisamp; Chateaux expectations.
  • Demonstrate desired service behaviors in accordance with Relais and Chateaux expectations.
  • Maintain company computers and software on site.
  • Physical Network Maintenance i.e. installing switches, cables, replacing APs etc.
  • Troubleshoot and maintain functioning state of all audio-visual equipment at Sonora including: In-House Movie Theatre, Conference Center (projectors, televisions, and audio), Golf Simulators, Satellite TV distribution, AV + lighting control systems.
  • Plan and execute A/V component of events such as musical performances, meetings etc.
  • Communicate with Head Office support and outside vendors on technical issues until point of resolution.
  • Training fellow staff and guests on the function and proper use of various technology through the resort.
  • Coach team members in matters relating to IT where appropriate.
  • Guest service duties include: relief coverage of Front Desk, room walking, creating fishing licenses, financial transactions with guests, assisting with queries and other support duties as required by the Operations Manager.
  • Ensure effective working relationships and clear communication are maintained with all colleagues and departments.
  • Ensure good communication daily with the Department Managers on all issues, particularly those affecting customer services, employee relations and the economical operation of the Resort.
  • Be aware of and promote safety standards to ensure both employee and guest health and safety.
  • Drive small electric vehicles around the resort.

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