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| Job Location | Canada |
| Education | Not Mentioned |
| Salary | Not Mentioned |
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| Job Type | Contract |
Company:DigitalGenius is a venture-backed artificial intelligence company delivering practical applications of AI, APIs, Automation, and Analytics to some of the largest and fastest-growing customer service operations in the world. We’re a dedicated team of conscientious and hard working young professionals committed to driving CX Excellence in E-Commerce. Our team is headquartered in London with colleagues based across the UK, US, Canada, and EU.Roleamp; ResponsibilitiesSolutions Engineers at DigitalGenius are partnered with our Customer Success Managers to successfully deliver our solutions to their shared portfolio of customers. This role would be responsible for the technical aspects of service delivery across our UK, EU, and North America East accounts.As part of the Customer Success team, the Solutions Engineer is responsible for successfully implementing and optimizing our solutions throughout the post-sales customer lifecycle. This includes: integration, configuration, deployment, training, monitoring, and troubleshooting. Solutions Engineers are expected to: