Systems Administrator - Jobs in Canada

Job Description

Position Title:System AdministratorDepartment:Information TechnologyReports To:Director of Information TechnologySalary:81090 to 87238.90Job Type:Full Time PermanentLocation:Hybrid position based out of our Head Office in TorontoEvery day, Kids Help Phone unlocks the hope young people need to thrive in their world. We are reshaping the landscape of youth mental health in Canada and we’re building an innovative team who will help fuel this mission! If the thought of making a positive impact on the mental health of young people in Canada inspires you, this could be for you.Unlock your potential. Carve out a career as unique as yourself. Grow with us.The OpportunityWhat You’ll Contribute:

• Compute & Storage: Manage our cloud architecture and cloud environments as well as our existing on-premises server compute and storage infrastructure
  • Play a leading role in designing and maintaining all cloud systems including the front-end platforms, servers, storage, and management networks
  • Regularly evaluate cloud and on-prem applications, hardware, and software ensuring adherence to industry best practices
• Access Management: Oversee identity and access management for all user accounts, network accounts, and permissions across all line of business applications
• Domain Services: Administer and manage domain services in a hybrid Active Directory environment including ADDS, DHCP, DNS AD CS, IIS, File and Storage Services, RDS and Group Policies.
• Microsoft 365 administration: Manage all applications and services including Exchange Online Exchange, Teams, SharePoint and OneDrive
• Backup and Recovery: Take ownership of backup and recovery solutions and ensure that all necessary systems and data are backed up and can be reliably restored. Ensure systems are designed and implemented with High Availability and Disaster recovery
• Security & Data Protection: Ensure systems security against data compromise, malware, viruses, and assist to provide cybersecurity awareness Work closely with IT security vendors to monitor the on-prem and cloud environments
• Maintain and document security related policies, procedures for service operations
• Partner with internal users and external vendors for respective IT processes, activities, system changes, and projects including research and recommend systems improvements
• Assist helpdesk and resolve issues to restore service to the customer in a timely manner
• Assist with desktop software update and asset management tools
• Provide on-call (weekends) and after-hours support as and when assigned.

What You’ll Need:

• Bachelor’s degree in IT, Computer Science or related field
• Five (5) years’ experience as system administrator or IT network infrastructure support with a focus on customer service and technical assistance
• Experience with mid to large size server operations including daily operations and maintenance as well as project-based work such as migrations, upgrades etc.
• Experience installing, configuring, upgrading, troubleshooting, and managing server environments
• Proficient with Windows Server, Active Directory, SQL Server, SharePoint and Exchange
• Proven experience with Cloud (AWS, Azure) administration and Azure Active Directory Services with experience migrating applications to the cloud.
• Experience with managing virtualized hosts and guest virtual machines on both Hyper-V and ESXi
• Experience with SaaS and PaaS in Microsoft Azure and other cloud providers.
• Experience with storage architecture and SAN technology
• Solid Microsoft Office 365 administration experience
• Experience with MDM solutions such as Microsoft Intune and JAMF
• Experience with alerting systems such as Nagios and PagerDuty
• Experience with networking fundamentals (network administration, design, management, implementation, monitoring) for advanced troubleshooting
• Solid understanding of IT Security, Network and authentication concepts
• Exposure to Business Continuity / Disaster Recovery best practices
• ITIL Fundamental certificate is a bonus
• A passion and curiosity for solving analytical problems using quantitative approaches
• Keen attention to detail and orientation towards accuracy
• Some experience with scripting languages and automation technologies
• Excellent communication skills, customer oriented and cool tempered
• Preference for bilingual (English/French)
• Ability to focus in a fast paced environment and multitask
• Commitment to the vision and goals of the organization

Don’t meet every single qualification and requirement Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At KHP we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.Applications will close at 11:59 pm EDT on January 20th 2023

• A full job description is attached to this posting
• Reasonable accommodations are available on request from a candidate with a disability
• No recruitment agencies please

Benefits:

• Hybrid Work Model Health care
• Life insurance Vision care
• Wellness Program RRSP Matching
• Flextime Dental care
• Life Insurance Emergency Travel Assistance
• Accidental Death Insurance

Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected