MS Dynamics CRM Consultant - Jobs in Comox, BC

Job Description

Essential Duties & Responsibilities

• Leading or participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system

• Architecting the CRM system, related customizations and reports to model the businessâ„¢s organizational process

• Advising business users on best practices for CRM, development or integration processes

• Balance business users requests and requirements with technical constraints

• Writing technical specifications for planned work

• Mocking up specifications for our overseas Live Services team, and facilitating the completion, testing and deployment of development projects

• Installing and maintaining versions of 3rd party products such as Click Dimensions, Linked In and Inside View

• Building and configuring CRM forms, views, dashboards and workflows

• Developing SSRS reports using Microsoft SQL and FetchXML

• Working closely with BI project teams or other resources for completion of projects related to the CRM system

• Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system

• Maintain code repository, VSTS backlog and source control

• Effectively utilize SDK and 3rd party tools such as XRMToolbox for administration of CRM system

• Regularly communicating with the Business Systems Manager and business users on the status of issues and projects

• Coordinate with Business Systems Manager to ensure overall business solution is positioned and implemented in line with global architecture and roadmap

• Estimating the completion of tasks and managing resource time

• Ensuring consistent release management, change management and project approval processes

• Support of the application including fixing application issues

Qualifications

• Strong written communications especially related to articulating technical specifications

• 2 years experience with Microsoft Dynamics 2016/365 CRM

• Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation

• Experience with CRM API, REST/ODATA and SOAP endpoints

• Strong understanding of and ability to configure security groups, roles and teams

• Comfortable using Visual Studio, TFS/VSTS, source control, CRM SDK

Desired Skills

• Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote

• Familiarity with Data Export Service and Azure SQL

• SSIS or other ETL technologies

• Experience working with consulting services industry or salesforce automation/project service automation solutions

• Microsoft Certification

• Project Management

Job Type: Full-timeSalary: $36,982.76-$112,163.73 per yearSchedule:

• 8 hour shift

Application question(s):

• Are you Canadian Citizen
• Are you Permanent Residence in Canada
• What is your Annual Salary Expectation
• How many years of Experience in MS Dynamics CRM

Experience:

• MS Dynamics CRM: 1 year (preferred)
• Microsoft Dynamics 365: 1 year (preferred)

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