Admissions Advisor - Jobs in Concord, ON

Job Description

The same philosophy of personal attention that distinguishes Yorkville Education Company as a leading provider of post-secondary education makes us an exceptional place to work. We are a progressive and modern institution, responding to the needs of current and future students and implementing the best technology solutions to empower our work. We prioritize diversity, open doors to those often overlooked, welcome new Canadians, and provide pathways to successful careers.Yorkville Education Company (which manages both Yorkville University and the Toronto Film School) began with a simple idea in 2004: offer flexible, rigorous, and career-focused degrees on campus and online to people who are on a purposeful path. With campuses in Ontario, British Columbia and New Brunswick, we equip our graduates with the professional knowledge, skills and designations that employers value.Focused on providing a transformative, accessible and flexible higher education environment, our teams, from the President to the newest staff member, share a passion for learning, teaching, and growing as individuals and as teams. We nurture an inclusive, supportive, and genuinely kind work environment at our three campus locations and remotely.If you want to shine a light on academic excellence, be empowered to make an impact on the transformation of the Canadian post-secondary education landscape, and work collaboratively beyond levels, join us.Who we needWith a high level of commitment to education and providing quality advice and guidance to students, the position of Admissions Advisor is the first point of contact for learners seeking admission to Yorkville University.The position is a key member of the Admissions Department team, focused on providing exceptional service to students interested in studying at Yorkville University.The ideal candidate for this position is described as energetic, driven, and results oriented – with a track record of meeting sales targets and a penchant for inspiring growth in others. You have a sound understanding of the programs and courses offered and outstanding communication and interviewing skills (primarily telephone-based). You have excellent organizational skills with meticulous record-keeping and attention to detail. You have high standards of ethics and integrity, with a commitment to changing lives.Admissions Advisors work both directly with students and with other university departments to ensure a smooth transition into university programs and courses.Whats in it for youAdditional pay:

• Commission pay

Benefits:

• Dental care
• Extended health care
• Vision care
• Flexible schedule
• Paid time off

What you will do:

• Utilize excellent sales and customer service skills to promote the program to prospective students via phone, email, and text to secure enrollments.
• Advise prospective students using a consultative process and guide them through the admissions process with the goal of determining if the program is a fit for their educational needs.
• Achieve daily efficiency metrics pertaining to lead follow up policy, daily call volume, talk time, new applications, and document collection.
• Achieve quarterly assigned enrollment targets
• Effectively follow departmental lead management guidelines for all leads
• Build and manage active pipeline of leads
• Utilize database to efficiently track interactions and the progression of all assigned leads
• Actively participate in daily meetings and come prepared to discuss performance data, prospective applicants, and creative strategies to enhance your performance
• Monitor application process to ensure effective communication in tandem with application deadlines
• Implement an email strategy designed to re-engage leads that have fallen to inactive statuses
• Review previous term’s conversion metrics to forecast future enrollment metrics
• Requires the ability to work under pressure a flexible schedule, weekends, evenings to accommodate student, departmental and company’s needs

What you bring:

• 4-year degree preferred, OR appropriate combination of education and significant experience.
• Experience within inside sales, outside sales or customer service preferred.
• Knowledge of or experience in higher education and/or college admissions and recruitment beneficial but not required.
• Exemplary verbal and written communication skills.
• Ability to work evenings, and weekends as business needs dictate.

What does the best of all worlds mean at Yorkville Education

• An atmosphere that successfully blends an entrepreneurial culture with education. We value innovation and continuously look towards expanding our programming, working with the latest research, tools, and solutions. As a private school with government approval of our offerings, we have the opportunity to do more, stay current, and be future-forward.
• The chance to accelerate your career and disrupt education by responding to the needs you see and purposefully challenging the status quo. Everything we do here is about delighting and engaging our employees - and ultimately our students- from mentorship to teaching, from creative outlets to analytical ones.
• A place where all individuals feel welcomed in the academic and workplace environments and can bring their authentic selves to the educational and work spheres. We celebrate the full range of human diversity, and we acknowledge that equal access to opportunities and services may require the removal of barriers that equity-seeking communities experience in trying to obtain this access.
• The opportunity to grow with access to free courses, certifications, and programs - right up to our Doctorate offerings.
• An appreciation for the insights and skills you bring to work with a competitive salary and comprehensive benefits, including a wide breadth of wellness services, and a work-life balance.

Join usWe welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we are looking for, express your interest now.Diversity, equity and inclusion are a critical component of life at Yorkville Education Company and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous, and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community, and other equity-seeking groups.Yorkville University is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability, please notify Human Resources at 1-866- 467-0661 ext. 1236.Quick Apply

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