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Claims Specialist - Jobs in Concord

Snowbirds Auto Connection Ltd.
Job LocationConcord
EducationNot Mentioned
Salary25.00 CAD per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Snowbirds Auto Connection Ltd. is hiring for a part-time claims specialist - SAC has been providing vehicle transportation services for over 30 years :

  • Communicate verbally and written with claimants, the company and relevant parties to document, process, investigate and finalize the automobile claim in a professional manner
  • Exercise judgement to calculate liability
  • Proper claim resolution process; able to construe where/if the claim did occur
  • Work to have timely resolution to claims (example: developing a case strategy, a case evaluation and escalating issues only if necessary)
  • Ability to decipher and understand vehicle repair estimates from body shops
  • Attention to detail to review and analyze images, photos, videos and vehicle condition reports
  • Claimants are to be responded to in a timely, professional manner
  • Monthly, quarterly and yearly reporting on claims investigated
  • Document all claims in a detailed, organized manner including all pieces of pertinent information
  • Negotiate settlement. Utilize available tools and resources.
  • Manage expenses by working with auto body/repair shops and managing the scope of work assigned
Qualificationsamp; Requirements:
  • Applicants are required to have relevant experience in a similar role for a minimum of 2 years
  • Good Knowledge of how to evaluate automobile damage
  • Strong organizational and time-management skills
  • Minimum of 3 years customer service experience
  • Experience working with automobile repair/ body shop estimates
  • Any experience working with auto insurance claims would be an excellent asset
  • Ability to use Microsoft Outlook proficiently
  • Skillful in analytical thinking and problem solving
  • 10 hours per week maximum
  • The company will provide training for company software, processes, contacts, etc..

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