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Job Location | Concord |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent |
Grow with us as a Customer Service Representative at Stage Windowsamp; Doors! Company Overview: Stage Windowsamp; Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential replacement and custom home markets.Our focus is on providing our customers value through on time delivery, quality and superior service.We strive to build a work environment where safety, respect, commitment, success and fun are driving principles.Position Summary:The Customer Service Representative will play a vital role by assisting the Order Desk Supervisor and Sales Director in facilitating workflow of the department ensuring accurate and timely processing of client orders. The Customer Service Representative will provide administrative support in processing orders through our internal system in a timely and accurate manner. Partnering closely with key clients and internal departments, the Customer Service Representative will answer queries, provide status updates, and escalate arising issues to the appropriate parties. The Customer Service Representative will be knowledgeable about product specifications and technical details by participating in training and understanding window dimensions, features, and types. Working within a small team, the right candidate will be passionate about delivering high quality work, with a “roll up your sleeves” kind of attitude. This is a full-time position which requires strong organizational, interpersonal, detail-oriented skills and someone who is well versed in window specifications and data entry. The successful candidate will be disciplined, punctual, and a strong team player. Key Responsibilities: