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Job Location | Cornwall |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract |
Our culture lifts you up-there is no ego in the way. Our common purpose We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.Time Type:Regular:The Billing Agent will focus on handling customers #39; requests for billing, products, services, pricing related to Cogeco or competitive offers, customer service related issues and reasons.. The mandate is to maximise all customer service and sales opportunities, resolve customer issues and ensure an optimal level of quality customer service in a timely and professional manner. The expectation of this position is that specialists are driven to achieve and exceed their targets. This role thrives on resilience, demonstrating strong soft skills, computer literacy, and negotiation skills, in order to enhance the customers experience and prevent our customers from disconnecting Cogeco services. This is a remote (work from home) opportunity within Ontario.We #39;re committed to you and your development. Grow your career with us! All successful applicants will be eligible for a competitive sign-on bonus.RESPONSIBILITIES: