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Auto Claims Advisor - Jobs in Dartmouth, NS

Aviva
Job LocationDartmouth, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Working as an Auto Claims Advisor is more than just answering our customers’ calls, we empower you to make the best decisions for our customers. We value work-life balance, community, diversity, and care that we have for our people. We offer training tailored to your role to ensure your success, with ongoing support from your leaders.Can you solve problems Do you want to be there for people going through a tough time Are you ready to take the skills you’ve gained from past jobs and build a career We want you!What youll do:

  • Be there for our customers by guiding them through their claims experience and looking after their needs.
  • Investigate all auto collision claims for customers
  • Work autonomously and get help and specialist support when you need it
  • Actively participate in ongoing training to keep your knowledge current in all aspects of claims handling practices
  • Work to company and industry regulatory practices, delivering best practice methods and taking responsibility for your customers and claims outcomes.
  • Take part in projects and provide feedback in order to contribute to Aviva’s success in being the insurer of choice for customers across Canada
What youll bring:
  • Strong Customer service experience (e.g. retail, hospitality, etc.)
  • Willingness to obtain CIP, with company support
  • Excellent oral and written communication skills
  • Ability to work in a digital environment
  • Genuine curiosity and inquisitive approach constantly looking to make things better for customers and colleagues
  • Ability to work within and positively add to our organizational culture and values
  • Must be available to work on a rotating shift schedule during the hours of 8:00 AM to 5:00 PM on Monday through Friday
What you’ll get
  • Compelling rewards package including base salary, eligibility for annual bonus, paid vacation, retirement savings, share plan, health benefits, personal wellness account, and 3 paid volunteer days per year.
  • Outstanding Career Development opportunities including a tailored career progression model within the Auto Claims department, offering regular reviews and potential for promotion.
  • We’ll support your professional development education by paying for the CIP designation, providing in-class instructor led training, lunch and learns, job shadowing opportunities, and access to technical specialists/coaches.
  • A diverse, inclusive and vibrant team culture where you can thrive by bringing your whole self to work. Regular social and team building events, an employee recognition program, and corporate wellness programs that look after our employees’ physical and mental health.
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.Quick Apply
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