Credit Collector - Jobs in Dartmouth, NS

Job Description

At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Fas Gas Plus, Pioneer, RaceTrac, Superpumper, Ultramar, Chevron, Esso, and ON the RUN.During the month of November, we are honoring veterans and soldiers in the communities we operate in. We have team members throughout our organization who have served in the military, including Bob Espey our President and CEO, and Parkland is proud to be a part of their journey. We encourage you to visit our website to hear from Bob and other veterans on the Parkland team: https://www.parkland.ca/en/careers/power-your-journey-at-parkland. If you are a veteran or military spouse, we hope you consider us for your next opportunity.Position Title: Credit CollectorTeam and Location: Finance - Dartmouth, NSPosition Summary:Reporting to the Commercial Credit Supervisor, the Credit Collector is responsible for minimizing credit risk exposure (collections). The incumbent will play a pivotal role in educating customers and partners the importance of payments being made in a prompt manner, and in accordance with the terms of sales.Key Responsibilities:Maintains a standardized credit process across the company, offer possible improvements where necessary.Oversee a portfolio of Commercial accounts with various volumes and locations. Evaluate account status, monitor terms to ensure that there is ease of use in the credit process. Be able to react with an appropriate level of urgency in the negotiation of payment arrangement within our authority level and make decisions on held orders.Recommend process improvements and assess the effect they will have on internal and external customers. Liaise with branches on all credit related questions they may have.Organize daily/weekly/monthly work activities and attend to various tasks based on priority.Advise customer Service Representatives on credit policies and procedures and answer any credit-related questions they may have by phone and email within our SLA time frame.Address all credit related complaints and come up with a solution.Liaise with collection agencies regarding proposals, settlements and litigation; follow up to provide additional account details or obtain status updates.Manage administrative tasks with regard to your customer portfolio i.e. reports, Declined Credit cards, etc (this would be part of bullet 2 overseeing a portfolio).Keep up to date on collections rules with regard to consumer rights (ie: bankruptcy CCAA, and other options for creditor protection.Develop and maintain relationships with Operations, Adjudication and Sales advising them of customer situations when required.Adjudicate applications under $50K.Conflict management with internal and external customers, ie: peer to peer relationships.Preparedness for testing/projects during acquisitions.Qualifications & Skills:3 years’ experience in credit and collections.Advanced Microsoft Excel skills.A quick learner who is self-motivated.Strong communication, organizational, listening, and analytical skills.We Offer:Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance.A share in our success through the Employee Share Purchase Plan and 100% company matching.A flexible group benefit plan that offers health and dental coverage choices to meet the needs of each unique employee. Inclusive of life and disability insurances, Health Care and Lifestyle Spending options, and a supportive Employee and Family Assistance Program.Participation in Parkland Pledge, an employee-driven charitable giving program.An employee referral program – earn up to $2000 for your referral.In-house learning and development opportunities, leadership training, international opportunities.Discount Programs and Educational Scholarship Programs for family members.A safety focused work environment and ongoing safety training.Please note:Candidates must be legally able to work in Canada at this time. Parkland regrets that it is unable to sponsor employment Visa.Parkland Corporation is committed to the principles of Employment Equity. We strive to provide accessibility in employment to ensure equal access to employment opportunities for candidates, including persons with disabilities. Parkland Corporation will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability, please notify us upon scheduling your interview.Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing.This position will close when a successful candidate is found or on December 5, 2022.Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job
• SimplyHired OnDemand

Stay Connected