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Customer Service Representative - Bilingual (French) - Jobs in Dartmouth, NS

MARITIME PAPER PRODUCTS
Job LocationDartmouth, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Customer Service Representative - Bilingual (French/English)Salary - $55,000Maritime Paper Products LP is a dynamic and team-oriented company. We believe that hiring the best people results in superior packaging and stronger relationships with our customers. With broad capabilities, including in-house graphic and structural design, plate-making, and manufacturing for retail-ready display, we provide excellence in packaging solutions to our clients. Our facilities are in Dartmouth, NS, Moncton, NB, Mount Pearl, NL and Summerside, PE. We are honored to be a member of Canada Best Managed Companies.We are currently recruiting for a Bilingual Customer Service Representative (French/English) in our Dartmouth, NS location.Key responsibilities include:

  • Deal directly with customers
  • Reply promptly to all customer inquiries providing information on products and services
  • Receive orders via telephone, fax or email
  • Order/product entry into computerized database
  • Monitor status of existing orders
  • Prepare product releases
  • Become familiar with machine capabilities
  • Maintain steel die and printing plate lists
  • Prepare documents for transfer or destruction of tooling
  • Back-up for ordering tooling on computer purchase orders
Required Knowledge and Training:
  • High School Diploma or equivalent
  • At least two years previous experience in a similar role
  • The ability to build customer relationships
  • Strong working knowledge of Microsoft programs including Word and Excel
  • Excellent verbal and written communication skills
  • Above average data entry and telephone skills
  • Proven record as a team player
  • Bilingual (English and French)
The successful candidate will receive a competitive compensation package, in addition to:
  • Health and dental plans
  • Life and disability insurance
  • Defined contribution pension plan
  • Payroll deductions for fitness allowance
  • Yearly fitness incentive bonus
  • On-site fitness room
  • Family Christmas party
  • Summer BBQs
  • Ergonomic workstation assessments
  • Employee and family assistance program
  • Employee entrepreneur scholarship program
  • Scholarship program – employees’ children
Maritime Paper Products promotes and encourages career advancement opportunities within our Scotia Investments Family of Companies.Maritime Paper Products is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise Human Resources of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.Although we gratefully accept all applications, only those candidates being considered for an interview will be contacted.An Equal Opportunity EmployerQuick Apply
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