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Junior IT Support Analyst - Jobs in Dartmouth, NS

Steele Auto Group
Job LocationDartmouth, NS
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Steele Auto Group has a requirement for a Junior Support Analyst to join their growing Information Technology Team. This role will provide remote and field tech support for a Windows-based environment centered around the Office 365 application suite and industry specific systems. This is a full-time position offering full company benefits and competitive wages.As an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with flexible health and dental plans to match your needs. Our Employee and Family Assistance program offers a portfolio of healthcare services to keep you and your family healthy. As Atlantic Canadas Largest Automotive Dealer Group, we offer an industry leading retirement savings plan with employer match, and opportunities for growth and advancement to support our employees futures.Responsibilities include but are not limited to:

  • Act as a first point of contact for technical issues, both software and hardware.
  • Regularly communicate with customers by phone, or in person, to help them resolve their technical issues in a friendly and approachable manner.
  • Setting up computers for new hires and other employees and help them with basic tasks such as setting up printers and connecting to SaaS applications such as OneDrive, SharePoint, etc.
  • Exceptional communication skills
  • Occasionally, running data cables, and other such physical networking may be necessary.
  • Ability to travel to our locations. Special projects may require extended stays.
Requirements:
  • SharePoint experience is a plus
  • 1+ years’ experience working in a technical environment.
  • A positive attitude and willingness to engage in a highly collaborative atmosphere.
  • Ability to prioritize and manage time.
  • Basic understanding of TCP/IP networking, DNS, DHCP, WIFI.
  • Working knowledge of email technologies.
  • Experience with remote support tools.
  • Excellent customer service and communication skills, both written and verbal.
  • Ability to maintain discretion and confidentiality.
  • Familiar with Microsoft Office
  • Must have a reliable vehicle and clean driving record.
  • Ability to maintain regular, punctual attendance.
  • Must be able to lift and carry up to 50 lbs.
  • Must have an accredited IT Support Course Certification
Why Steele Auto
  • Competitive compensation package with flexible health and dental plans
  • Virtual healthcare and mental health/wellness support programs
  • Employee and Family Assistance Program
  • Industry-leading Retirement Savings Plan with employer match
  • Competitive wages
  • Opportunities for career growth and advancement
  • A safe, inclusive, and dynamic work environment
Steele Auto Group is committed to providing the Best Customer Buying Experience and solidifying ourselves as the “Trusted Destination of Choice for Everything Auto” for employees and customers alike.If you want to work for an organization that values and rewards hard work, innovative thinking, and continuous improvement, please apply today; be sure to include your resume and cover letter.We sincerely thank our applicants interested in this opportunity and wish to advise that only candidates invited for an interview will be contacted. Steele Auto Group will fill positions by drawing from internal candidates possessing the desired qualifications and promoting from within, where possible. Hiring and promotion of all candidates is based on skills, knowledge and demonstrated abilities.Steele Auto Group is an Equal Opportunity Employer, and we commit to a fair, inclusive opportunity to apply. Diversity fuels our desire to be your trusted destination for everything auto. Our commitment to inclusion drives us forward every day. If selected for an interview, please advise us of any accommodations you may require throughout the recruitment process. To learn more about our company, culture and opportunities, please visit www.steeleauto.comQuick Apply
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